Leading from the Middle
Scott Mautz
A practical guide for middle managers seeking to enhance their influence and effectiveness within their organizations. It provides actionable strategies and insights for navigating the unique challenges of leading from the middle, offering a playbook of techniques to influence superiors, subordinates, and peers alike.
Leading Through Inflation and Recession and Stagflation
Ram Charan
A practical guide for business leaders on how to navigate the challenges of inflation, recession, and stagflation. Drawing on real-world examples and tested strategies, this book provides actionable advice on managing cash flow, pricing, cost-cutting, and business model innovation to thrive in uncertain economic times.
Leading with Gratitude
Adrian Gostick
Discover how leading with gratitude can transform your business and inspire your team. This book reveals eight powerful practices for expressing genuine appreciation, fostering a positive work environment, and achieving extraordinary results. Learn from real-world examples and expert insights to cultivate a culture of gratitude that drives engagement, productivity, and success.
Lean UX
Jeff Gothelf
Lean UX is the evolution of product design. It takes the best parts of the designer’s tool kit and recombines them in a way that makes them relevant to the new reality of agile software development, continuous integration, and continuous deployment. Learn how to apply Lean Startup principles to improve user experience.
Legendary Service
Ken Blanchard
Explore the power of legendary customer service through the story of Kelsey Young, a business student who discovers how caring for customers can transform an organization. Learn the ICARE model and how to create a Culture of Service that impacts the bottom line, making every employee a key player in building customer loyalty.
Lessons from the Titans
Scott Davis
Explore the enduring lessons from industrial giants and discover how companies in the new economy can drive sustainable success. This book analyzes key companies like General Electric, Boeing, Danaher, and others, revealing the principles of continuous improvement, rigorous benchmarking, and disciplined investment that differentiate winners from the rest.
Let's Talk
Therese Huston
Unlock the power of effective feedback with this insightful guide. Learn how to transform your team's performance by mastering the art of appreciation, coaching, and evaluation. Discover practical strategies to overcome unconscious biases and create a culture of growth and collaboration.
Managing Online Reputation
Charlie Pownall
In today's digital age, a company's online reputation is more critical than ever. 'Managing Online Reputation' provides actionable strategies for businesses to protect, manage, and defend their brand on social media. Learn how to navigate the volatile online landscape, respond to crises, and build a resilient reputation in the face of evolving customer expectations and behaviors.