Lean UX
Jeff Gothelf
Lean UX is the evolution of product design. It takes the best parts of the designer’s tool kit and recombines them in a way that makes them relevant to the new reality of agile software development, continuous integration, and continuous deployment. Learn how to apply Lean Startup principles to improve user experience.
Learning Leadership
James M. Kouzes
Discover the five fundamentals of becoming an exemplary leader. This book debunks myths about leadership and provides practical tips and examples to help you realize your innate greatness and develop your leadership skills.
Legendary Service
Ken Blanchard
Explore the power of legendary customer service through the story of Kelsey Young, a business student who discovers how caring for customers can transform an organization. Learn the ICARE model and how to create a Culture of Service that impacts the bottom line, making every employee a key player in building customer loyalty.
Lessons from the Titans
Scott Davis
Explore the enduring lessons from industrial giants and discover how companies in the new economy can drive sustainable success. This book analyzes key companies like General Electric, Boeing, Danaher, and others, revealing the principles of continuous improvement, rigorous benchmarking, and disciplined investment that differentiate winners from the rest.
Let's Talk
Therese Huston
Unlock the power of effective feedback with this insightful guide. Learn how to transform your team's performance by mastering the art of appreciation, coaching, and evaluation. Discover practical strategies to overcome unconscious biases and create a culture of growth and collaboration.
Managing Online Reputation
Charlie Pownall
In today's digital age, a company's online reputation is more critical than ever. 'Managing Online Reputation' provides actionable strategies for businesses to protect, manage, and defend their brand on social media. Learn how to navigate the volatile online landscape, respond to crises, and build a resilient reputation in the face of evolving customer expectations and behaviors.
Marissa Mayer and the Fight to Save Yahoo!
Nicholas Carlson
The candid, inside-the-room story of Yahoo—its creation, its sudden success, its slow and painful downfall, and its superstar CEO, Marissa Mayer. It's a story of genius moves and giant blunders, the rise and fall of Marissa Mayer at Google, and her race against the clock at Yahoo.
Mastering Leadership
Robert J. Anderson
Mastering Leadership offers a transformative approach to leadership development. It presents a Universal Model of Leadership, complete with a Development Framework and Leadership Effectiveness Assessment, designed to elevate leadership effectiveness and drive extraordinary business results. This book is for leaders seeking to navigate complexity, create meaningful work, and cultivate a thriving organizational culture.