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Working Together

11 min

Why Great Partnerships Succeed

Introduction

Narrator: In September 1984, Michael Eisner sat in a meeting that would decide his future. The Walt Disney Company, a titan of American culture, was struggling, a shadow of its former self and vulnerable to corporate raiders. The company’s board wanted Eisner, then president of Paramount, to be its new leader. But there was a catch. They wanted him to share the top job with Frank Wells, the former vice chairman of Warner Bros. Eisner refused, stating he would only accept the role of sole CEO. In the high-stakes, ego-driven world of corporate leadership, this should have been a deal-breaker. But then, Frank Wells did something extraordinary. Without hesitation, he said, "You can be chairman and CEO, and I’ll be president and COO."

This single, selfless act launched one of the most successful corporate partnerships in modern history, transforming Disney from a $1.8 billion company into an $80 billion global media empire. This dynamic is the central puzzle explored in the book Working Together: Why Great Partnerships Succeed by Michael D. Eisner. It dismantles the myth of the lone genius, arguing that behind many of history’s greatest achievements lies not one person, but two, working in a unique and powerful harmony.

The Synergy Equation: How 1 + 1 Can Equal 3

Key Insight 1

Narrator: The core thesis of Working Together is that a great partnership creates a synergy where the outcome is far greater than what the individuals could achieve alone. The author’s own decade-long partnership with Frank Wells at Disney serves as the primary case study. Eisner was the creative force, the ideas man, while Wells was the operational and financial anchor. When Eisner would propose an ambitious idea, like building more hotels at Disney World, Wells wouldn't just approve it; he would amplify it, pushing for even grander execution.

This dynamic, which Eisner describes as "1 + 1 = 3," was built on a foundation of complete trust and a lack of ego. Wells, who carried a fortune cookie slip in his wallet for thirty years that read "Humility is the final achievement," never sought the spotlight. He was the ultimate supportive partner, handling the complex operational details, or "mishegoss" as he called it, which freed Eisner to focus on creative revitalization. This relationship demonstrates that the most powerful partnerships are not between two similar people, but between two complementary forces who trust each other implicitly, allowing both to operate at their highest potential.

The Architect and the Auditor: The Power of Complementary Skills

Key Insight 2

Narrator: Great partnerships often function like a lock and key, with one partner’s skills perfectly fitting the gaps in the other’s. This pattern appears in nearly every successful duo the book examines. Look at the founders of The Home Depot, Bernie Marcus and Arthur Blank. Both were fired from the same hardware company on the same day. In a coffee shop, they sketched out a new kind of store. Marcus was the visionary salesman, the entrepreneur who, as he admits, knows no boundaries. Blank was the savvy financial guru, the one who could rein in the vision and make the numbers work. Marcus needed Blank to slow him down and ground his ideas in reality; Blank needed Marcus’s relentless drive to build the business.

This same dynamic is visible in Hollywood with producer Brian Grazer and director Ron Howard. Grazer is the quintessential dealmaker, a restless networker, while Howard is the calm, focused creative force. They famously split all profits 50/50, a decision that Howard explains "takes the scorekeeping out of it." By eliminating competition over who contributed more to a given project, they ensured their focus remained on the shared goal. Their different approaches to the world allowed them to cover all bases, from securing financing to delivering a critically acclaimed film, proving that a partnership of opposites is often the most stable and effective structure for success.

The Necessity of a Naysayer: Why Your Partner Should Disagree With You

Key Insight 3

Narrator: One of the most counterintuitive lessons from the book is that a great partner is not a yes-man. In fact, their greatest value can be in saying "no." The legendary partnership between investors Warren Buffett and Charlie Munger is the ultimate example of this. Buffett describes their relationship as an "historical accident," a unique mental partnership built on decades of intellectual sparring. While Buffett is the public face of Berkshire Hathaway, Munger is his essential, behind-the-scenes skeptic.

Munger’s role is to challenge Buffett’s assumptions and save him from his own worst impulses. The book recounts a time when Buffett was excited about investing in the Pittsburgh and West Virginia Railway. He called Munger, who immediately listed all the reasons it was a terrible idea: it was a railroad, it was capital-intensive, and it was unionized. Munger’s rational, dispassionate critique convinced Buffett to walk away. This intellectual friction is not a sign of a dysfunctional relationship; it is the very thing that makes it so successful. Munger’s skepticism forces a higher level of rigor and prevents the kind of echo chamber that can lead to disastrous decisions. As Buffett himself notes, it’s far more enjoyable to succeed with a partner, especially one who makes you better.

The Unspoken Agreement: Trust, Ethics, and Shared Values

Key Insight 4

Narrator: Beneath the surface of complementary skills and intellectual debate lies the true bedrock of any lasting partnership: a shared ethical code. In the world of high finance, where ethics can often seem optional, the firm Angelo, Gordon & Co. stands out. John Angelo, the charismatic trader, and Michael Gordon, the meticulous analyst, built their firm on a simple but powerful principle passed down from Gordon’s father: "Treat the customer well."

This manifested in a deep-seated aversion to excessive risk. In the firm's early days, Angelo wanted to use leverage to increase profits. Gordon agreed in principle but kept delaying the execution. Finally, he admitted to Angelo that he simply couldn't sleep at night when the firm was leveraged. This commitment to stability over short-term gains is what allowed their firm to thrive during the 2008 financial crisis while their over-leveraged competitors collapsed. Similarly, the Home Depot founders, Marcus and Blank, operated with a single guiding question: "Is it good for the business?" This shared value system created a unified front, ensuring that every decision served the long-term health of the company, not the egos of its leaders.

The Elastic Bond: Allowing for Separation and Growth

Key Insight 5

Narrator: A common misconception is that a successful partnership requires two people to be in lockstep, forever joined at the hip. However, the story of chefs Susan Feniger and Mary Sue Milliken reveals a more nuanced truth: a great partnership must allow for separation. After decades of building a restaurant empire together, Feniger felt the need to pursue a solo project, a restaurant called Street. Milliken, who was in a different phase of her life with a focus on family, could have seen this as a threat to their partnership.

Instead, she offered her full support. As Milliken explains, "A good partnership has to allow for a certain amount of separation." This understanding that partners are individuals with evolving needs and aspirations is crucial for long-term survival. Their bond was strong enough to be elastic, to stretch and accommodate individual growth without breaking. This demonstrates a mature form of partnership, one based not on dependence, but on mutual respect and the desire to see the other person fulfilled, both within and outside the shared enterprise.

Beyond Business: When Partnership is a Love Story

Key Insight 6

Narrator: While most partnerships in the book are professional, the relationship between fashion designer Valentino Garavani and Giancarlo Giammetti transcends business. As Giammetti says, "This isn’t a story about money or fashion or power. It’s a story about love." For nearly fifty years, Giammetti was the pragmatic force who managed the business, protected Valentino from pressure, and allowed his creative genius to flourish. He was, in the words of Edith Wharton, not the candle, but "the mirror that reflects it."

Their partnership continued long after their romantic relationship ended, evolving into a deep, familial bond. Giammetti’s willingness to remain in the background, to subordinate his own ego for the success of Valentino, is a powerful testament to the selflessness required in a truly great partnership. It highlights the book’s opening dedication: that a great partnership is a combination of work, love, and friendship. The story of Valentino and Giammetti proves that when all three are present, the result is not just a successful business, but a great life.

Conclusion

Narrator: Ultimately, Working Together argues that the most profound achievements are rarely solo acts. The book’s most crucial takeaway is that a successful partnership is a deliberate construction, built on the pillars of trust, complementary skills, and an unwavering ethical foundation. It requires the humility to acknowledge one's weaknesses and the generosity to celebrate a partner's strengths.

The stories within challenge the pervasive cultural narrative of the lone, heroic entrepreneur. They ask us to reconsider our definition of strength, suggesting it lies not in rugged individualism, but in the courage to be vulnerable with a trusted partner. The final, lingering question is not just about business, but about life: Who is the person that helps you become more than you could ever be alone? And more importantly, are you being that person for someone else?

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