Podcast thumbnail

The Courage to Lead: Adlerian Psychology and the Future of Human Resources

22 min
4.9

Golden Hook & Introduction

SECTION

Nova: Have you ever noticed how we tend to blame our current workplace struggles on our past experiences? We say things like, "Oh, I can't speak up in meetings because my last manager micromanaged me," or "Our team is completely dysfunctional because of that merger two years ago." But what if we told you that the past doesn't actually hold that power over us? What if the key to transforming our organizations, and our own professional lives, lies in having the courage to be disliked? Today, we are diving deep into the international bestseller, by Ichiro Kishimi and Fumitake Koga. We are going to tackle this profound book from three distinct angles. First, we will explore the radical shift from cause-based thinking to goal-based thinking in human behavior. Second, we will unpack the separation of tasks and how it can completely eliminate micromanagement. And finally, we will focus on how to build a true sense of community in the workplace by moving away from traditional systems of praise and punishment. Joining me today is Syedzada Rizvi, an analytical thinker with a background in graduate studies who loves looking at systems and human behavior. Welcome, Syedzada!

Syedzada Rizvi: Thanks, Nova. It is great to be here. When I first looked at this book, I was immediately struck by how its core psychological framework, Adlerian psychology, directly challenges the foundational assumptions we make in organizational design and human resource management. We often build HR systems on a very Freudian, cause-and-effect model—assuming that past performance, past training, or past organizational trauma dictate future behavior. Adler completely flips this script. As an INTJ, I love frameworks that challenge conventional wisdom with elegant logic, and Adler's focus on individual agency and subjective reality does exactly that. It forces us to ask: are our workplace problems inherent to the system, or are we actively constructing them to serve subconscious goals?

Nova: Oh, that is such a powerful way to frame it! We love a good paradigm shift. The book itself is written as a dialogue between a skeptical youth and a wise philosopher, and it really forces us to look in the mirror. Let's start with that first big idea: the battle between etiology, which is the study of causation, and teleology, the study of purpose. Adlerian psychology completely denies the existence of trauma. Now, that sounds incredibly shocking at first, right?

Syedzada Rizvi: It absolutely does. In modern discourse, we are highly sensitive to trauma, both personal and professional. But Adler's point isn't to minimize suffering; it's to restore power to the individual. Etiology says, "You are the way you are because of what happened to you." Teleology says, "You are utilizing your past experiences to justify your current state because it serves a present goal." From a systems perspective, etiology is highly deterministic and, frankly, disempowering. If the past determines the present, then change is nearly impossible without deep, retrospective excavation. Teleology, however, is actionable. It suggests that we choose our lifestyle and our responses in the here and now to meet our current objectives.

Deep Dive into Core Topic 1

SECTION

Nova: Exactly! To make this clear, let's look at one of the key stories from the book: the story of the reclusive friend. The youth in the book has a friend who has been shut in his room for years. He wants to go out, he wants to get a job, but the moment he steps outside, he experiences severe anxiety, palpitations, and shaking. The youth argues that past trauma—perhaps bullying or parental neglect—caused this condition. But the philosopher offers a teleological explanation. He says the friend's is to remain inside to receive undivided attention from his parents and avoid the risk of failing in the outside world. The anxiety and physical symptoms are actually manufactured by the friend to achieve that goal.

Syedzada Rizvi: It is a fascinating and highly controversial perspective, but when you apply it to workplace dynamics, it makes perfect sense. Think about an employee who constantly claims they cannot complete a project because they lack clear instructions or because a previous manager burned them out. Under a traditional HR lens, we might spend months trying to fix the "cause"—restructuring the workflow, offering endless feedback, or accommodating the past burnout. But under an Adlerian lens, we have to ask: what is the employee's present goal? Often, the goal of claiming "I don't have enough information" is to avoid the responsibility of making a decision and the subsequent risk of being judged or failing. The anxiety or confusion is the tool they use to achieve that safety.

Nova: Yes! It is like the other story in the book about the coffee shop incident. The youth is reading a book, and a waiter accidentally spills coffee on his brand-new jacket. The youth flies into a rage and starts shouting at the waiter. Later, he tells the philosopher, "I couldn't help it, the anger just took over me. It was an uncontrollable reaction to the waiter's mistake." But the philosopher challenges him. He says, "No, you didn't shout because you were angry. You created the emotion of anger so that you could shout and make the waiter submit to you." The philosopher even points out that if the youth had been holding a knife, he wouldn't have stabbed the waiter, which proves he was still in control. Anger was just a tool taken out of the toolbox to achieve a specific goal: dominance.

Syedzada Rizvi: That coffee shop analogy is brilliant because it highlights how we use emotions as instruments. In organizations, we see this all the time. A manager might raise their voice in a meeting and later apologize, saying, "I just lost my temper because the team missed the deadline." But according to Adler, that manager chose anger as a tool to intimidate the team into compliance because explaining the situation calmly felt too slow or ineffective. They fabricated the rage to achieve the goal of control. If HR professionals can understand that emotions and behaviors are goal-directed rather than purely reactive, we can design much better intervention strategies. Instead of just managing the "anger" or the "stress," we can address the underlying goal of the behavior.

Nova: It really changes how we look at motivation, doesn't it? We aren't just passive leaves blowing in the wind of our past experiences. We are actively choosing our direction, even when we choose to be stuck. But that brings up a massive question: if we are in control, why do we so often choose to be unhappy or disengaged at work? The philosopher says it is because we have resolved not to change. Changing takes courage, and staying miserable is often easier and safer.

Syedzada Rizvi: Precisely. There is a certain utility in unhappiness. If I decide that I am a victim of a toxic workplace culture, I don't have to take the risk of trying to improve things, applying for a new role, or asserting my boundaries. My "unhappiness" becomes my perfect excuse for mediocrity. It is a comfortable shield. For an analytical thinker, recognizing this is incredibly liberating because it shifts the focus from external variables we cannot control—like a company's history or a boss's personality—to our own subjective interpretation of those variables.

Deep Dive into Core Topic 2

SECTION

Nova: That transition is the perfect bridge to our second major topic: the separation of tasks. This is probably the most famous and practical concept in the entire book. The philosopher argues that almost all interpersonal conflicts arise because we intrude on other people's tasks, or because other people intrude on ours. To find true freedom and peace, we have to ask ourselves one simple question: "Whose task is this?"

Syedzada Rizvi: This concept is an absolute goldmine for human resource management and leadership development. In many organizations, the boundaries of responsibility are incredibly muddy. We see managers taking on the tasks of their subordinates because they don't trust them, which we call micromanagement. And we see employees stressing over their manager's mood or approval, which is an intrusion into the manager's task. Adler defines a "task" by asking: "Who will ultimately receive the result of the choice made?"

Nova: Yes! And the book illustrates this beautifully with the story of the child who doesn't study. The parents are incredibly stressed out, yelling at the child, hiring tutors, and forcing them to hit the books. But the philosopher asks: "Whose task is it to study?" The answer is, of course, the child's. The child is the one who will face the consequences of not studying, not the parents. When parents force the child, they are intruding on the child's task. This intrusion only causes resistance and rebellion. The philosopher says the parent's role should be like leading a horse to water. You can bring the horse to the water, but you cannot make it drink. You can offer support and let the child know you are there to help when they decide to study, but you cannot force them.

Syedzada Rizvi: Think about how that applies to performance management. A manager's task is to provide resources, clear expectations, and support. The employee's task is to actually perform the work and make the choice to engage. When a manager starts micromanaging—checking every email, dictating every step—they are trying to force the horse to drink. They are taking on the employee's task. This not only burns out the manager, but it also completely robs the employee of their autonomy and accountability. The employee thinks, "Well, if this is my boss's task, I don't need to take ownership of it." It destroys intrinsic motivation.

Nova: It really does! And it works the other way around too, right? We often make other people's tasks our own by obsessing over their opinions of us. The philosopher makes this incredibly radical statement: "True freedom is being disliked by other people." He says that whether someone likes you or dislikes you is task, not yours. Your task is simply to do your best and live authentically. If you spend your life trying to satisfy everyone else's expectations, you are living their lives, not your own.

Syedzada Rizvi: That is a massive pill to swallow, especially in a corporate environment where we are constantly told that networking, alignment, and "managing up" are everything. But from an analytical standpoint, trying to control how others perceive you is a logical impossibility. You can be the most competent, collaborative, and kind employee, and someone will still dislike you because of their own insecurities, biases, or goals. Their dislike is task. It is a reflection of their subjective reality, not your worth. When you separate these tasks, you stop wasting cognitive energy on people-pleasing. You focus entirely on the quality of your work and your own ethical standards. It is the ultimate antidote to workplace anxiety.

Nova: I love that! "The ultimate antidote to workplace anxiety." It is so true. Think about the story of the unreasonable boss in the book. The youth is miserable because his boss is constantly yelling at him and never acknowledges his hard work. The philosopher tells him that the boss's unreasonable anger is the boss's task. The youth does not need to bow down, nor does he need to use the boss's anger as an excuse for his own poor performance. By separating the tasks, the youth can look at the boss's shouting objectively and think, "Ah, my boss is choosing to use anger to achieve his goals. That is his choice. My choice is how I respond and how I do my job."

Syedzada Rizvi: Exactly. It cuts the emotional cord. In HR, we often see interpersonal conflicts escalate because people take things incredibly personally. If a colleague rejects your proposal, you might feel personally attacked and start a cold war. But if you separate the tasks, you realize: "My task was to present the best proposal I could. Their task is to evaluate it. Their rejection of the proposal is not a rejection of my value as a human being." This level of emotional maturity is what separates high-performing, resilient teams from highly dramatic ones. It allows for radical candor and healthy intellectual friction without the fear of damaging relationships.

Deep Dive into Core Topic 3

SECTION

Nova: It is all about building those healthy relationships, which brings us to our third and final core topic: community feeling and horizontal relationships. The philosopher argues that the ultimate goal of interpersonal relationships is to foster a "community feeling"—a sense that we belong and that we are useful to others. But to get there, we have to completely dismantle how we view hierarchy. Adler says we must never praise or rebuke anyone. Now, Syedzada, when I read that, I thought, "Wait, no praise? In HR, we are constantly told to praise our employees! We have reward systems, recognition programs, 'Employee of the Month' plaques!" How on earth does that fit into a modern workplace?

Syedzada Rizvi: This is perhaps the most counterintuitive part of Adlerian psychology, but it is also the most profound. Adler argues that praise is inherently vertical. When you praise someone by saying, "Good job!" or "You are so smart!", you are passing judgment. You are establishing a hierarchy where you, the praiser, are in a position of superior ability looking down on the person of lesser ability. The book uses the example of a mother praising her child for helping prepare dinner. The mother says, "You're such a good helper!" Unconsciously, she is manipulating the child to repeat the behavior. It is a form of control disguised as kindness.

Nova: Wow. That is a really mind-bending way to look at it. So, if we praise people, we are actually reinforcing a vertical relationship and manipulating them to meet our expectations. And the philosopher says that if we grow up seeking praise, we become dependent on external validation. We end up living to satisfy other people's expectations, which destroys our freedom.

Syedzada Rizvi: Absolutely. In organizations, a heavy reliance on praise and reward systems creates "praise junkies." Employees stop focusing on the intrinsic value of their work or the benefit to the customer; instead, they focus entirely on what will get them praised by the boss or what will secure their bonus. It fosters competition rather than collaboration. If I am constantly trying to be "special" and get praised, then my colleagues are no longer my comrades—they are my rivals. This completely destroys the "community feeling" Adler talks about.

Nova: So, what is the alternative? If we can't praise, how do we encourage people and show appreciation?

Syedzada Rizvi: Adler advocates for horizontal relationships based on equality and "encouragement." Instead of passing judgment with praise, we express genuine gratitude and describe the objective impact of the person's actions. Instead of saying, "You are a great employee," which is a vertical judgment, we say, "Thank you for putting extra time into this report; it really helped the team make a clear decision today." This is horizontal. It acknowledges the other person's contribution as an equal partner in the community. It helps them feel, "I am beneficial to the community," which is where true self-worth and courage come from.

Nova: That is a beautiful distinction! It is the difference between manipulation and connection. When we say "thank you" or "that was a huge help," we are focusing on the, not judging the. The book says that we can only have courage when we feel we have value, and we only feel we have value when we feel we are useful to the community.

Syedzada Rizvi: Yes, and this connects deeply to the story of the retired man who loses his vitality. When he was working, he felt useful because he was contributing to his company. But the moment he retires, he is cut off from that community and suddenly feels like an "ordinary nobody." He falls into depression because he equates his value solely with his active productivity in that one small circle. Adler's solution is to realize that we belong to many communities—our family, our neighborhood, the earth, the universe. Even when we aren't actively "producing" in a corporate sense, our very existence has value to those around us.

Nova: I love that story because it reminds us to appreciate people on the level of "being," not just "doing." The book uses that incredibly emotional example of a mother in a car accident. If your mother is in the hospital in critical condition, you aren't thinking about what she "does" for you, or whether she washed the dishes. You are just incredibly grateful that she is alive. Her very existence is a contribution. If we can bring even a fraction of that perspective into our workplaces—appreciating our colleagues for who they are, not just their output—we would build incredibly supportive cultures.

Syedzada Rizvi: It is about moving away from a purely transactional view of human beings. From an HR perspective, if we treat employees merely as resources to be optimized through praise and punishment, we will always have high turnover and low engagement. But if we foster horizontal relationships, where everyone is equal but not the same, we create a space where people feel safe to take risks, collaborate, and bring their authentic selves to work. It requires us to have the courage to be normal, rather than constantly striving to be "special" or superior to others.

Synthesis & Takeaways

SECTION

Nova: The courage to be normal! That is such a refreshing concept in a world that is constantly telling us we have to be extraordinary, disruptors, or superstars. The philosopher says that the pursuit of being special, whether it is being especially good or even especially bad to get attention, is an unhealthy attitude. Embracing normality means accepting ourselves as we are and finding joy in the present moment. He says life is not a linear climb to the top of a mountain; it is a series of moments, like a dance. As long as you are dancing earnestly in the here and now, it doesn't matter if you ever reach some imaginary peak.

Syedzada Rizvi: That is a profound shift in how we view career paths. We often treat careers as a rigid, upward climb—junior, senior, manager, director, VP. We postpone our happiness, thinking, "I will be happy when I get that promotion." But Adlerian psychology reminds us that the past is gone, the future is unwritten, and all we have is the here and now. If we live earnestly in the present moment, focusing on our immediate tasks and contributing to those around us, we are already successful. The meaning of life is not something we find; it is something we actively assign to our lives through our choices.

Nova: "Whatever meaning life has must be assigned to it by the individual." That is the ultimate message of the book. We are the authors of our own lives. Syedzada, this has been such an incredibly rich conversation. As we wrap up, what is one actionable takeaway you would offer to our listeners, especially those looking at this through the lens of leadership or HR?

Syedzada Rizvi: I would challenge everyone to start practicing the separation of tasks tomorrow. The next time you feel stressed, anxious, or frustrated at work, pause and ask yourself: "Whose task is this?" If it is someone else's task—like their reaction to your feedback, their mood, or their performance—consciously choose to step back and let go of the need to control it. Focus entirely on your own task: your response, your contribution, and your integrity. It is a simple question, but it has the power to completely transform your professional relationships and give you the freedom to lead with courage.

Nova: "Whose task is this?" A simple, revolutionary question to carry with us. Thank you so much, Syedzada, for bringing your brilliant analytical mind to this discussion, and thank you to all our listeners. Remember, you don't need everyone's approval to build a meaningful career or a great workplace. Sometimes, all you need is the courage to be disliked. Until next time, keep dancing in the here and now!

00:00/00:00