
How to Fix Meetings
10 minMeet Less, Focus on Outcomes and Get Stuff Done
Introduction
Narrator: "Let’s have a meeting." For many, these four words trigger a familiar sinking feeling. It’s the dread of another hour lost, another drain on productivity, and another conversation that goes in circles without a clear outcome. Data from a Harvard Business Review survey confirms this sentiment, revealing that 71% of senior managers find meetings unproductive and 65% say meetings prevent them from completing their own work. We are drowning in meetings, yet so many of them fail to achieve anything meaningful. They come at the expense of deep thinking, and they miss the opportunity to bring teams closer together. But what if this broken system could be fixed? What if meetings could be transformed from a necessary evil into a powerful force for clarity, momentum, and human connection? In their book How to Fix Meetings, authors Graham Allcott and Hayley Watts provide a pragmatic and powerful framework to do just that, arguing that the solution lies not in managing our time, but in mastering our most precious resource: our attention.
Attention, Not Time, Is the Most Precious Resource
Key Insight 1
Narrator: The core problem with modern work, and by extension modern meetings, is not a lack of time but a crisis of attention. Allcott and Watts argue that we live in a world of fragmented focus. The average British adult's attention span has plummeted from twelve minutes to just over five in the last decade. This is compounded by our technology. A study from the University of Texas at Austin found that the mere presence of a smartphone, even when turned off and put away, saps our cognitive capacity. We have become so averse to being alone with our own thoughts that a joint Harvard and University of Virginia study found 67% of men would rather give themselves electric shocks than sit in a room with nothing but their thoughts for fifteen minutes.
This attention deficit has disastrous consequences for meetings. When attendees are distracted, multitasking, and only partially present, the meeting's potential is squandered. The authors assert that "Attention – not time – is our most precious resource." A well-run meeting harnesses the collective attention of a group to solve problems and create change. A poorly run one simply fragments it further. Therefore, the first step to fixing meetings is to reframe the problem. It’s not about cramming more into an hour; it’s about creating an environment where focused, high-quality attention can be shared and leveraged effectively.
The Yin and Yang of Productive Meetings
Key Insight 2
Narrator: To fix the meeting culture, Allcott and Watts introduce a balanced philosophy inspired by the concept of yin and yang. They argue that truly effective meetings require a blend of two opposing but complementary energies.
The "Yang" energy is the ruthless, action-oriented side. This is the energy of efficiency, preparedness, and focus. It’s embodied by principles like Jeff Bezos's famous "two-pizza rule," which dictates that a meeting should never have more people than can be fed with two pizzas. This constraint forces clarity and ensures only essential personnel are present. It's also seen in the corporate culture of the craft beer company BrewDog, which has a value to "Blow Sh*t Up." This encourages employees to constantly question and eliminate unproductive practices, including pointless meetings. This Yang side is about saying no, protecting focus, and driving toward a clear outcome.
However, Yang energy alone creates a sterile, purely transactional environment. It must be balanced with "Yin" energy, which represents the human, receptive, and collaborative side. Yin is about fostering zen-like calm, practicing mindfulness, and valuing people. It’s about creating a space for deep listening, where team members feel safe to share ideas and build connections. This is the energy that turns a functional meeting into a magical one, where real breakthroughs and team cohesion happen. The authors contend that the ultimate goal is to find the sweet spot between these two forces—to be ruthlessly efficient (Yang) while remaining deeply human (Yin).
The 40-20-40 Rule of Preparation
Key Insight 3
Narrator: The authors reveal that the secret to a great meeting has little to do with what happens during the meeting itself. Instead, they propose the 40-20-40 continuum: 40% of the energy should be spent on preparation, 20% on the meeting itself, and the final 40% on follow-through. Most people get this disastrously wrong, focusing all their energy on the 20% and wondering why the results are poor.
To illustrate the cost of poor preparation, co-author Hayley Watts shares a personal story. As a school governor, she was invited to a meeting she assumed was an informal briefing. She arrived completely unprepared, only to discover it was a formal evaluation by an external assessor. When questioned about the school's funding, she was caught flat-footed and felt deeply embarrassed and unprofessional. The lesson was clear: if a meeting is worthy of your attention, it is worthy of your preparation.
This preparation is structured around what the authors call the 4 Ps: Purpose, Plan, Protocols, and People. Every meeting must have a clear Purpose statement. It needs a detailed Plan or agenda that outlines topics, timings, and responsibilities. It requires established Protocols, or ground rules, for things like device usage. And it must have the right People in the room—and no one else. By investing heavily in this "before" phase, organizers ensure the meeting itself is a focused and productive use of everyone's shared attention.
Mastering the Meeting Room
Key Insight 4
Narrator: While preparation is paramount, the 20% of time spent "during" the meeting requires skillful leadership and active participation. The authors compare a well-chaired meeting to an athletic performance. Sprinter Usain Bolt doesn't just show up and run; his nine-second race is the culmination of years of dedicated training. Similarly, a meeting chair's performance is the result of their preparation and their ability to guide the group in the moment.
A key responsibility of the chair is to manage different personalities and power dynamics to ensure balanced participation. This includes neutralizing the "HiPPO" effect—the tendency for the Highest Paid Person's Opinion to dominate the discussion and shut down other ideas. The book tells the story of a fast-growing start-up where the passionate CEO attended every meeting, inadvertently stifling her team's autonomy. The solution was to have the team meet without her, formulate their recommendations, and then have the CEO join for only the final ten minutes to hear their proposal and make a decision. This empowered the team, saved the CEO's time, and led to better, more collaborative outcomes.
Participants also share responsibility. The authors encourage physical actions to maintain focus, such as standing, doodling (which a study found can increase information retention by 29%), or taking notes. Everyone in the room has a duty to stay engaged, ask clarifying questions, and contribute to the meeting's success.
Without Action, the Meeting Was a Mistake
Key Insight 5
Narrator: The final and most critical phase of the meeting lifecycle is the follow-through. Allcott and Watts state unequivocally: "If nothing changes as a result of your meeting, you made a mistake in having the meeting in the first place." The entire purpose of gathering is to drive action, and the 40% of energy dedicated to the "after" phase ensures this happens.
A common failure point is ambiguous responsibility. The authors stress that every action item must have a single, named owner. A shared responsibility quickly becomes no one's responsibility. Minutes should be action-oriented, not a verbatim transcript of the discussion. They should clearly state the task, the owner, and the deadline. A powerful technique is to allocate the final ten minutes of the meeting for attendees to actually start on their assigned actions—to send that first email, create the document, or schedule the follow-up. This creates immediate momentum.
Furthermore, individuals must use their own productivity systems to manage these actions. Co-author Graham Allcott shares his experience as a CEO, where he struggled to track who was doing what. He solved this by creating a "waiting on others" list in his digital "second brain." This allowed him to monitor progress and follow up effectively, ensuring that the valuable outcomes decided in the meeting were translated into real-world results.
Conclusion
Narrator: The single most important takeaway from How to Fix Meetings is that the path to better meetings is paved with intention. It requires a fundamental shift from viewing meetings as a passive default to treating them as active, high-stakes events that demand rigorous preparation, skillful execution, and dedicated follow-through. The book dismantles the myth that meetings are inherently a waste of time and rebuilds them as a crucial tool for collaboration and progress.
The challenge it leaves us with is to become positively disruptive. We must be the person who asks, "What is the purpose of this meeting?" We must be willing to decline invitations to meetings without a clear agenda. And we must hold ourselves and others accountable for turning conversation into concrete action. By embracing this mindset, we can not only reclaim countless hours of lost productivity but also unlock the true potential of people coming together to solve problems and create something new.