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The Business That Runs Itself

12 min

Create a digital, scalable, valuable and fun business that will thrive in a fast changing world

Golden Hook & Introduction

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Mark: Most entrepreneurs believe hard work is the key to success. What if that's a lie? What if the hardest-working people in business are often the ones who struggle the most, while others build empires that run themselves? That's the paradox we're tackling today. Michelle: I know that feeling. We all have that friend who is brilliant, works 80-hour weeks, but their business is always on the verge of collapse. They’re basically just working a high-stress, low-paying job that they created for themselves. It’s painful to watch. Mark: It is. And this entire idea comes from a book that’s become a bit of a cult classic for modern entrepreneurs: '24 Assets' by Daniel Priestley. Michelle: Right, and Priestley isn't just a theorist. This is a guy who built and sold multi-million dollar companies before he was 25. He wrote this after observing thousands of business owners and seeing this exact pattern: some thrive, most just survive. Mark: Exactly. He saw the code and decided to write it down. And it all starts with a fundamental, and for many, a very uncomfortable, shift in thinking.

The Great Mindset Shift: From 'Income' to 'Assets'

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Mark: Priestley kicks things off by drawing a line in the sand between two ways of thinking. On one side, you have what most small businesses do: Profit and Loss thinking. It’s all about, "How many leads did we get this month? How many sales did we close?" It's a constant hustle. Michelle: The hamster wheel. Chasing the next dollar to cover this month's bills. It’s exhausting just thinking about it. Mark: It is. On the other side, he presents what successful, scalable businesses do: Balance Sheet thinking. They're not just asking about this month's income; they're asking, "What valuable things did we build this month? How did our core value grow?" Michelle: Okay, but that sounds a bit like corporate jargon. 'Balance Sheet thinking.' For a small business owner, what does that actually mean? What is an 'asset' in this context? Mark: That's the perfect question, and it gets to the heart of his own story. Priestley talks about his first company. It was a huge success, making millions, expanding internationally. He and his partner felt like kings of the world. Then the 2008 recession hit. Michelle: Oh no. Mark: And the business just… evaporated. The phones stopped ringing. The revenue dried up. They were on the brink of ruin. He met with an older, wiser mentor who looked at his financials and said five words that changed his life. Michelle: What were they? Mark: "You don’t own any assets." Michelle: Hold on. How can you have a multi-million dollar business and not own any assets? That doesn't make sense. They had an office, computers, clients… Mark: But see, that's the trap. Priestley's definition of an asset is brutally simple and powerful. He says, "An asset is anything that would still be valuable without you." Michelle: Wow. Okay. That lands differently. So their business was valuable only when they were there, hustling, making the calls. The moment they stopped, the value disappeared. Mark: Precisely. He uses this brilliant analogy. Imagine an estate agent. A great one can sell a four-bedroom apartment. If they sell it in Liverpool, they might make a decent commission. But if that same agent, with the exact same skills, sells the exact same apartment in Mayfair, London, they'll make ten times the commission. Michelle: Because the apartment in Mayfair is worth millions. Mark: Exactly. The agent's income isn't just tied to their hard work; it's tied to the value of the asset they're selling. The location is the asset. Most entrepreneurs are incredible agents, but they're trying to sell a shack in the middle of nowhere. They work incredibly hard for very little return. Michelle: That is a fantastic analogy. But for a digital business, a consultant, a creator… what does that look like? It's not a physical property. Mark: This is where it gets really interesting. He argues the most valuable assets today are digital and intangible. He tells this amazing story about the Mustad family in Norway, who had been making fishing tackle for over 100 years. One day, they found a painting in their attic. It turned out to be a lost Van Gogh, worth $50 million. Michelle: No way. Mark: For decades, through all their business struggles, they were sitting on this incredible, unrecognized asset. Priestley says most businesses have these "Van Goghs in the attic"—a brilliant email template, a unique client onboarding process, a checklist, a methodology. Things they see as just part of 'the work', but which are actually incredibly valuable, scalable assets if they were polished and productized. Michelle: So the first step is to stop seeing your business as a series of tasks you do, and start seeing it as a collection of valuable things you own. And some of those things might be hidden in plain sight. Mark: That's the entire mindset shift. Income follows assets. Stability follows assets. And ultimately, freedom follows assets.

The 24-Asset Ecosystem: Your Business as a Living Organism

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Michelle: That Van Gogh story is powerful. It makes me think about all the 'hidden paintings' in my own work. So, if we're supposed to be building these things, what are they? This is where the '24 Assets' framework comes in, right? Mark: It is. And he groups them into seven key categories: Intellectual Property, Brand, Market, Product, Systems, Culture, and Funding. Now, we don't need to list all 24, because the real genius is in how he frames them. He says, "Your competition might be able to copy one or two elements of your business, but it’s really hard to copy an entire ecosystem." Michelle: I love that. It’s not about having one killer feature. It's about creating a living, breathing organism that works together. It reminds me of a well-balanced diet. You can't just eat protein. You need carbs, fats, vitamins, minerals—they all work together to make you healthy. Mark: That's a perfect analogy. And to make this tangible, he proposes this fantastic thought experiment. Michelle: Oh, I love this one. The '90-Day Yachting Test.' Mark: Exactly. Imagine you go away for three months. You're on a yacht in the middle of the Pacific with no phone, no email. Total radio silence. When you come back, is your business: A) a smoking crater, B) exactly where you left it, or C) bigger and more profitable than when you left? Michelle: For 99% of entrepreneurs, the answer is A, a smoking crater. The idea of C seems like pure fantasy. Mark: But it's not, if you've built assets. Assets are the things that work for you when you're not working. And he gives this incredible case study of a woman named Gabriella Rosa. She ran a fertility clinic in Sydney. Michelle: Okay, a very hands-on, service-based business. Seems hard to scale. Mark: Extremely. Her income was directly tied to the hours she could physically be in the clinic. She was stuck. She kept looking for a new tool, a new piece of software, to be her magic bullet. But nothing worked. Michelle: Been there. The endless search for the perfect productivity app that will solve all my problems. Mark: Right? Then she read one of Priestley's earlier books and had that mindset shift. She stopped looking for tools and started building assets. She created powerful video content explaining her approach. She formalized her unique method into something she called the '11-Pillars Methodology'. She recorded video case studies of successful clients. She scripted her customer service responses to ensure a consistent, high-quality experience. Michelle: So she was basically cloning her expertise into formats that could work 24/7, without her. Mark: You've got it. And the results were staggering. Her revenue doubled, while her staff headcount stayed almost the same. People started finding her from all over the world because they'd see her videos on YouTube or get her info-rich emails. She was suddenly getting clients from ten different countries, all because her assets were doing the selling, educating, and trust-building for her. Michelle: She passed the 90-Day Yachting Test. Her digital assets were her crew, sailing the ship while she was away. Mark: That's it exactly. She stopped just 'doing the work' of consulting and started building assets that did the work for her. That's the mindset shift in action. It's not about working harder; it's about building smarter.

Asset Creation in the Real World: From Flawed Beta to Remarkable

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Mark: Exactly. But building those assets isn't a clean, perfect process. And Priestley is very honest about this, which is one of the things that makes the book feel so authentic and has led to its high ratings among entrepreneurs. Michelle: It's not a magic wand. You can't just wish an asset into existence. Mark: Not at all. He uses another great analogy: building a house. He asks, "Would you build your own house?" And of course, the answer is no. You'd hire an architect, an engineer, a plumber, an electrician. You'd work with experts. Michelle: Right, because if I built my own house, the doors would be crooked and the whole thing would probably fall down in a light breeze. Mark: And yet, we try to build our businesses, which are infinitely more complex than a house, all by ourselves. We try to be the CEO, the marketer, the salesperson, the web designer, the accountant… Michelle: This is where I think the book is most useful, but also where some readers feel overwhelmed. It's one thing to know you need 24 assets, but how do you actually create them, especially if you're not an expert and you're on a tight budget? Mark: He lays out a very clear, repeatable process he calls the Asset Creation Cycle. It's a journey every single asset has to go on. It starts with an idea, but he says ideas are worthless. Michelle: Controversial. Mark: But true, in his view. The idea is just the starting point. The next step is creating a detailed briefing document. You gather examples of what you love, you articulate your vision. Then, you take that brief to an excellent supplier—an expert. You don't try to do it yourself. Michelle: So you find your 'architect' or 'engineer' for that specific asset. Mark: Yes. And then comes the most important and often most painful step: the beta version. He is adamant that the first version of any asset you create will be underwhelming. It will have flaws. It will be a bit embarrassing. Michelle: That's so freeing to hear. We all want to launch something perfect, but that's impossible. Mark: It is. He points to the first iPhone. It couldn't record video, it didn't have an App Store, the battery was terrible. By today's standards, it was a deeply flawed product. But it was a beta. It got out into the world, Apple got feedback, and they iterated. They went from beta, to commercial, to what we have today, which is a truly remarkable version. That cycle of reinvention is key. Michelle: So the goal isn't perfection, it's progress. Get a flawed version 1 out the door, listen, and then build version 2. Mark: And you do that for all 24 assets, over time. Your brand, your sales system, your core product. But he adds one final, almost philosophical layer to it all. He says there's a missing asset, the most important one of all. He calls it 'Asset Zero'. Michelle: Asset Zero? What's that? Mark: It's the unique, personal, uncopyable 'why' that brings the other 24 assets to life. It's your passion, your story, the dent you want to put in the universe. For Gabriella Rosa, it was her deep desire to help couples conceive. For Apple, it was Steve Jobs' obsession with the intersection of technology and liberal arts. Without that core energy, the other 24 assets are just a lifeless checklist.

Synthesis & Takeaways

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Mark: So it's not just about a checklist of 24 things. It's about a fundamental change in how you see your business—from a machine you have to constantly crank, to a living ecosystem you cultivate. And that ecosystem is powered by your unique purpose, your 'Asset Zero'. Michelle: I love that. It connects the high-level strategy back to the human heart of entrepreneurship. So the first step for anyone listening isn't to get overwhelmed and try to build all 24 assets tomorrow. It's to ask that simple question: 'What in my business would still have value if I wasn't there?' Start by identifying one thing. Maybe it's a great blog post that gets tons of traffic, a client list, a specific process you've perfected. Find your first asset. Mark: That's the perfect starting point. Find your 'Van Gogh in the attic' and pull it out. Dust it off. See it not as a task, but as a treasure. And then, maybe ask the deeper question. Michelle: The Asset Zero question. Mark: The Asset Zero question. What's your 'Asset Zero'? What's the unique dent only you can make in the universe? Because according to Daniel Priestley, that's the real starting point for building a business that's not only valuable, but also fun. Michelle: A business that gives you freedom, instead of taking it away. A powerful idea. Mark: This is Aibrary, signing off.

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