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Influence

Psychology

Robert B. Cialdini

Popular Quotes

30 in total
  • It is essential to recognize that the requester who invokes the reciprocation rule (or any other weapon of influence) to gain our compliance is not the real opponent.
  • Once we have made a choice or taken a stand, we will encounter personal and interpersonal pressures to behave consistently with that commitment.
  • The act of making a final decision—in this case, of buying a ticket—had been the critical factor.
  • Because commitment tactics were so much a part of the effective Chinese assault on hearts and minds, it is quite informative to examine the specific features of the tactics they used.
  • The more electric shock a woman received as part of the initiation ceremony, the more she later persuaded herself that her new group and its activities were interesting, intelligent, and desirable.
  • Once a stand is taken, there is a natural tendency to behave in ways that are stubbornly consistent with that stand.
  • An examination of the Chinese prison-camp program shows that its personnel relied heavily on commitment and consistency pressures to gain the desired compliance from prisoners.
  • Their efforts were highly successful. Because commitment tactics were so much a part of the effective Chinese assault on hearts and minds.
  • The strategy is to obtain a large purchase by starting with a small one.
  • Once an active commitment is made, then, self-image is squeezed from both sides by consistency pressures.
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