Aibrary Logo
Podcast thumbnail

The End of Fashion

11 min

How Marketing Changed the Clothing Business Forever

Introduction

Narrator: In 1994, a psychotherapist named Deirdre Shaffer needed an outfit for a cocktail party. Pressed for time, she paired a black dress from Ann Taylor with a pair of $12.99 black suede sandals she found at Kmart. At the party, she was surprised to find that the cheap Kmart shoes received far more compliments than her designer dress. This small moment captured a seismic shift happening across the globe. The old hierarchies of style, where designers dictated and consumers followed, were crumbling. What caused this revolution? In her book The End of Fashion, veteran Wall Street Journal reporter Teri Agins argues that this was not just a passing trend, but a fundamental rewiring of the entire clothing business, driven by a permanent transfer of power from the fashion elite to the everyday consumer.

The End of Authority: Power Shifts from the Runway to the Real World

Key Insight 1

Narrator: The central argument of The End of Fashion is that the traditional fashion system, where Parisian designers set trends that trickled down to the masses, is over. Power has inverted. Consumers, armed with more information and driven by new priorities, now dictate what they want to wear, when they will buy it, and how much they are willing to pay.

The career of designer Isaac Mizrahi serves as a perfect illustration of this new reality. In the early 1990s, Mizrahi was a critical darling, celebrated by the fashion press and adored by supermodels like Naomi Campbell. His shows were glamorous, high-energy events. Yet, despite the acclaim, his business ultimately failed. Agins explains that Mizrahi was a designer for an old world. He created "fabulous clothes" but, in his own words, couldn't "imagine how it will translate at retail." When buyers begged him to repeat a best-selling design, he refused, stating, "I just got bored with them." He failed to connect with the needs of ordinary women, who were no longer organizing their lives around designer dictates.

This power shift was fueled by several megatrends. The rise of casual wear, exemplified by companies like Alcoa making "casual Fridays" a permanent policy in 1991, meant professional women no longer needed a wardrobe of formal suits. Furthermore, consumers became more value-conscious. Studies from Consumer Reports revealed the startling truth: a $340 designer sweater was often only marginally better in quality than a $25 version from Kmart. The authority of the designer label was broken, and the consumer was crowned the new king.

The Triumph of Marketing: Selling a Lifestyle, Not Just Clothes

Key Insight 2

Narrator: As the unique value of design diminished, the importance of marketing skyrocketed. Agins chronicles how a new generation of designers built empires not on groundbreaking silhouettes, but on the masterful selling of an image. The fiercest rivalry in this new arena was between Ralph Lauren and Tommy Hilfiger.

Ralph Lauren, born Ralph Lifshitz in the Bronx, was a genius at co-opting the aesthetic of the American upper class and selling it as an aspirational dream. He did not invent the polo shirt, but he turned it into a symbol of a privileged, athletic lifestyle. Tommy Hilfiger, in turn, copied Lauren’s business model but gave it a twist. He took the same preppy classics and aligned them with a younger, more diverse, inner-city street style, becoming the unofficial outfitter of the hip-hop generation.

Their competition was less about design innovation and more about brand warfare. As a Federated Department Stores executive noted, "It’s not the jeans or the shirt but the image... Marketing is more important today than it has ever been." This battle reached its symbolic peak in 1998. Annoyed by Hilfiger’s prominent use of the American flag in his branding, Ralph Lauren made a stunning marketing move. He donated $13 million to the Smithsonian to restore the original Star-Spangled Banner, the very flag that inspired the national anthem. In a single, brilliant act of philanthropic marketing, he stood on stage with the President and effectively reclaimed the flag as his own, demonstrating that in the new world of fashion, the story you sell is more powerful than the clothes you make.

The Wall Street Collision: When High Fashion Meets High Finance

Key Insight 3

Narrator: If marketing was the new king, Wall Street was its unforgiving financier. The 1990s saw a boom in fashion companies going public, but the creative, often chaotic, world of a design house proved to be a poor match for the relentless quarterly demands of the stock market. Fashion consultant Alan Millstein put it bluntly: "High fashion and Wall Street are like oil and vinegar. They don’t mix."

The story of Donna Karan’s IPO is a cautionary tale. Karan was a design visionary who brilliantly captured the needs of the modern professional woman with her "seven easy pieces" concept. As the head of a private company, her creative instincts and even her overspending were tolerated. But as the CEO of a public company, her approach was disastrous. She was uninterested in the financial mechanics of her business, once famously quipping, "I don’t watch the stock price. The stock price is like hemlines. It goes up and it goes down."

This attitude horrified investors. They saw a company with weak financial discipline and a CEO who, in her own words, was a "creative thinker" who "cut on the bias," not by the "straight and narrow." The stock floundered, and Karan was eventually forced to step down as CEO. Her story, and the similar flameouts of brands like Mossimo, proved that the fashion industry's inherent volatility—its dependence on trends, seasons, and the whims of a single creative leader—made it fundamentally unsuited for the rigid, growth-obsessed logic of the public market.

The Hollowing of the American Department Store

Key Insight 4

Narrator: For decades, department stores were the grand arbiters of fashion, where expert buyers curated unique collections and introduced new styles to the public. Agins argues that in the new era, these institutions lost their way, becoming one of the biggest casualties of the end of fashion.

The book uses the decline of Chicago's legendary Marshall Field’s as a case study. Under new corporate ownership from Dayton Hudson in the 1990s, the focus shifted from unique curation to bottom-line efficiency. Local buyers were replaced by centralized teams in Minneapolis, and the store’s unique identity was erased. The signature hunter green shopping bags were replaced with generic brown ones, and price tags began to read "Dayton's, Hudson's and Marshall Field's." Chicagoans, who felt a deep sense of ownership over the institution, revolted.

This was happening everywhere. Department stores stopped taking risks. To minimize financial exposure, they carved up their floors into a predictable landscape of in-store designer boutiques for brands like Liz Claiborne, Polo, and DKNY. The result was a crushing homogenization. Whether you were in a Macy’s in New York or a Dillard’s in Dallas, you found the same brands and the same clothes. The department store was no longer a place of discovery; it had become a boring, inefficient mall, paving the way for specialty retailers like Gap and savvy discounters like Target to steal its customers and its cultural relevance.

The Anti-Fashion Strategy: Surviving by Breaking the Rules

Key Insight 5

Narrator: While most of the industry was chasing mass-market trends and struggling with Wall Street, a handful of designers succeeded by doing the exact opposite. The most compelling example is Zoran, a minimalist designer who built a multimillion-dollar business by completely ignoring the rules of fashion.

Zoran produced a uniform: simple, timeless, one-size-fits-all pieces made from the highest quality cashmere, silk, and linen. He never created new "collections" for seasons, never advertised, and, most importantly, never put his clothes on sale. His philosophy was one of extreme practicality. He demonstrated his "jet-pack fashion" concept by showing how an entire wardrobe of his clothes could fit into a small briefcase.

He built his brand not through marketing, but through a cult-like devotion from a small group of wealthy, powerful women who valued his understated elegance and uncompromising quality. By the late 1990s, his business at Saks Fifth Avenue alone was an estimated $30 million at retail, outselling the couture collections of every other major designer. Zoran’s success proves that in the "end of fashion," another path to survival exists: rejecting the mass market entirely and cultivating a niche so exclusive and loyal that it becomes immune to the whims of trends.

Conclusion

Narrator: The single most important takeaway from The End of Fashion is the irreversible transfer of power from the creator to the consumer, and the subsequent triumph of marketing over design. The fashion industry is no longer about the singular genius of a couturier sketching in a Parisian atelier. It is about data analytics, lifestyle branding, supply chain management, and the art of weaving, as Agins writes, "ordinary clothes into silken dreams."

This transformation has left a complex legacy. It has democratized style, making fashionable clothing more accessible and affordable than ever before. Yet, it has also led to a world of look-alike products and a marketplace where the most powerful skill is not designing a beautiful garment, but crafting a compelling brand. The book leaves us to ponder a challenging question: in gaining a fashion world that gives us exactly what we want, what have we lost?

00:00/00:00