Aibrary Logo
Podcast thumbnail

The Invisible Rules of Work

13 min

The How of Work

Golden Hook & Introduction

SECTION

Mark: You know, the most dangerous piece of career advice anyone can get is 'just do good work and you'll get noticed.' Michelle: Oh, that old chestnut. Mark: It’s a complete lie. The truth is, your success has far less to do with your annual performance review and much more to do with how well you can read what’s not being said. The subtext. The mood. The invisible currents in a room. Michelle: That is the entire, brilliant premise of a book we're diving into today: Read the Air by Michelle P. King. And it’s a powerful wake-up call for anyone who thinks their talent alone is enough. Mark: And King is the perfect person to write this. She's not just an academic with a PhD in management; she was the Director of Inclusion at Netflix. She’s seen the inside of how a hyper-modern, high-stakes workplace actually functions, beyond the polished HR manual. Michelle: Exactly. She argues that we're all operating in this invisible ecosystem, and today we're going to make it visible. She’s got this incredible background in psychology and journalism, which lets her dissect these complex social dynamics in a way that’s both rigorous and incredibly human. The book even won a Porchlight Best Business Book Award, so it's clear her message is resonating. Mark: Okay, an invisible ecosystem. That sounds both profound and a little intimidating. Where do we even start?

The Invisible Ecosystem: Why 'Reading the Air' is the New Survival Skill

SECTION

Michelle: Well, King opens with this beautiful, almost poetic analogy that completely reframes how we should see our offices. She talks about a real place: the Fishlake National Forest in Utah. It's home to a massive community of quaking aspen trees. For centuries, scientists thought these trees survived through ruthless competition—fighting for sunlight, water, nutrients. The classic 'survival of the fittest' model. Mark: Which is pretty much how most people view corporate life, right? A zero-sum game. For me to win, you have to lose. Michelle: Precisely. But then researchers discovered something astonishing. The entire forest is connected underground by a vast fungal network, like a biological internet. The trees are constantly communicating. They send chemical, hormonal, and even slow-pulsing electrical signals to each other. If one tree is sick or being attacked by insects, it sends out a distress signal, and the other trees pump sugar and resources into the network to help it survive. Mark: Wait, so the trees are… collaborating? They’re a team? Michelle: They are a single, collective organism. They survive not through competition, but through cooperation. They are literally reading the air and the soil to ensure their collective survival. King’s argument is that our workplaces are exactly the same. They are intricate networks of people who rely on each other, and our individual success is tied to the health of the whole ecosystem. Mark: Okay, that's a lovely image. It’s very inspiring. But let's be real, Michelle. Are we just romanticizing office politics here? Isn't 'reading the air' just a nicer, more poetic way of saying you have to play the game and schmooze to get ahead? Michelle: That is such an important question, and it’s the cynical trap we all fall into. King makes a powerful distinction. Manipulative game-playing is about extracting value for yourself at the expense of others. It’s self-serving. 'Reading the air,' in her view, is about understanding the environment so you can contribute value in a way that benefits everyone, including yourself. It’s about empathy, not manipulation. Mark: Empathy. That’s a big word. How does that connect to a forest? Michelle: She uses this incredible story from the anthropologist Margaret Mead. A student once asked Mead what she considered the first sign of civilization in an ancient culture. The student expected her to say a clay pot, or a hunting tool, or a religious artifact. Mark: Yeah, something tangible. Michelle: But Mead said the first sign of civilization was a healed femur. A thigh bone that had been broken and then healed. Mark: A healed femur? Why? Michelle: Because in the animal kingdom, if you break your leg, you're dead. You can't run from danger, you can't hunt for food, you can't get to the river for water. You are prey. A healed femur shows that someone else took care of the injured person. Someone hunted for them, brought them water, protected them from predators. Mead’s point was that helping someone else through their difficulty is where civilization—and community—begins. That’s what ‘reading the air’ is about. It’s noticing someone is struggling and sharing your resources. It’s the opposite of office politics. Mark: Wow. Okay, that lands differently. It’s not about sniffing out who has power so you can align with them. It’s about sensing who needs support so you can strengthen the whole network. Michelle: Exactly. It’s a fundamental shift from 'power over' others to 'power with' others. And once you see the workplace that way, you realize there are hidden systems everywhere that determine whether you—and your team—thrive or wither.

The Four Informal Systems: Deconstructing the 'How' of Work

SECTION

Mark: I get the big picture, the empathy part. But it still feels a bit abstract. How do you actually do it? How do you read this invisible air? It’s not like we have an underground mushroom network sending us emails. Michelle: Right. And King demystifies it beautifully. She says 'reading the air' isn't some magical sixth sense. It's the practical skill of understanding and navigating four concrete informal systems that exist in every single workplace, running in parallel to the formal org chart. Mark: Four systems. Okay, break them down for me. Michelle: The first is Informal Networks. This is about who talks to whom, who trusts whom, and who has influence, regardless of their official title. The second is Informal Information. This is the stuff you don't get in official memos—the grapevine, the hallway conversations, the real story behind a decision. The third is Informal Development. This is how people really learn the ropes, usually through mentorship, observation, and getting feedback from trusted peers, not just in formal training. And the fourth is Informal Advancement. This is about how people actually get promotions and raises, which, as research shows, often happens through sponsorship and advocacy in those informal networks. Mark: So basically, the formal rules are the 'what' of your job—your job description. But these four systems are the 'how'—how things actually get done. Michelle: You've got it. And being blind to the 'how' can be career-limiting, even if you're a top performer on the 'what'. King shares a personal story about this that is just so painfully relatable. Early in her career, she was given a huge opportunity to support a meeting of the Executive Committee, the ExCo. It was a massive deal. Mark: High visibility, high stakes. Michelle: Totally. Her boss, the CHRO, told her to manage everything. Michelle, being diligent, prepared meticulously. She had binders, notes, everything was perfect. The first day goes off without a hitch. That evening, her boss, Jo, invites her to dinner with the senior leaders. But Michelle, focused on her tasks, says, "Oh, no thank you, I have to stay back and type up the minutes from today's meeting." Mark: Oh no. I think I see where this is going. Michelle: The next day, Jo unexpectedly asks Michelle to present her notes to the committee. But the notes are only half-done. Michelle stumbles through it, feeling embarrassed and completely inadequate. She thought she had failed. Mark: Ouch. I can feel the secondhand embarrassment from here. That’s rough. Michelle: But later, she realized the truth. When her boss said, "Don't worry about the notes," and invited her to dinner, that was the real test. The dinner wasn't just a dinner; it was an informal development opportunity. It was a chance to build relationships, to be seen by senior leaders, to join the informal network. She was so focused on the formal task—the minutes—that she completely missed the informal cue. Mark: She was acing the 'what' but failing the 'how'. That story is a perfect illustration. So, for someone listening who realizes they might be missing these cues, what's the first step? How do you even know who's in your 'informal network'? Michelle: King suggests a very practical first step: make it visible. Literally map it out. Take a piece of paper and put yourself in the center. Then, draw lines to the people you go to for advice, for social support, for information. Are they all in your department? Are they all just like you? The research is clear: people with diverse, open networks are far more successful than those in closed, homogenous ones. A 2021 Harvard Business Review article found that during the shift to hybrid work, the diversity of our networks shrank significantly. We have to be intentional about rebuilding them. Mark: It’s like a personal social stock market. You need to diversify your portfolio or you’re vulnerable. Michelle: That’s a perfect analogy. And you have to invest in it. You can't just withdraw. You have to contribute. Which brings us to the biggest challenge of all in the modern workplace.

The Ambiguity Paradox & The Protean Career

SECTION

Michelle: And mapping your network is more critical than ever, because the very nature of a 'career' has fundamentally changed. The stable ladder we all thought we were climbing? It's gone. Mark: It feels like it’s been replaced by a jungle gym, or maybe just a fog. Michelle: King calls it a 'protean career,' named after the Greek god Proteus who could change his shape at will. Our careers have to be self-directed, flexible, and boundaryless. We're expected to manage our own learning, find our own opportunities, and define our own success. Mark: That sounds empowering on one hand, and absolutely terrifying on the other. Michelle: It’s both. And it leads to what King calls the 'ambiguity paradox.' Work is becoming more complex and ambiguous than ever, especially with hybrid models and constant change. Yet, a 2019 study she cites found that our ability to handle ambiguity is actually decreasing, especially among younger workers. Mark: So the gap between what the workplace demands and what we're equipped to handle is widening. That explains a lot. It feels like that’s the root of so much modern work anxiety, maybe even things like 'quiet quitting.' Michelle: Absolutely. King connects these dots brilliantly. She argues that 'quiet quitting'—where employees do the bare minimum—is often a symptom of a broken trust exchange. Employees feel their needs for safety, belonging, and meaning aren't being met, so they withdraw their discretionary effort. A Gallup report from 2022 found that only 21% of employees feel engaged at work. That’s a catastrophic failure of the informal systems. Mark: And it can lead to a lifetime of regret. Michelle: It can. And this is where the book gets really profound. King tells the story of a woman named Maya, a Chief People Officer at a large company. The author was at Maya’s retirement lunch after a stellar 25-year career at the same company. Everyone is celebrating her. Mark: She made it. The top of the mountain. Michelle: You'd think so. But Maya is tearful, and she leans over to the author and says, "It's all been for nothing." She says, "I guess I just thought the title and the money would be enough. But it isn't. I feel empty. There must be more to work and life than this." Mark: Wow. That's a gut punch. It’s the ultimate fear, right? To get to the end of the marathon and realize you were running in the wrong race, climbing the wrong mountain. So how do we avoid becoming Maya? What's the antidote?

Synthesis & Takeaways

SECTION

Michelle: The antidote, according to King, is to proactively manage your career by knowing your 'why,' your 'who,' and your 'how.' The 'how' is learning to read the air. The 'who' is building your network. But the most important is the 'why.' She tells a lovely story about explaining this concept to a Japanese friend, who immediately lit up and said, "Ahh, you mean ikigai!" Mark: Ikigai. I’ve heard that term. It’s about your reason for being, right? Michelle: Exactly. It’s that intersection of what you love, what you're good at, what the world needs, and what you can be paid for. King argues that true career success isn't about arriving at a destination like Maya did. It's about the contribution you make along the way. It’s about what you leave behind. The ultimate way to 'read the air' is to first understand the climate inside yourself. Mark: So it all comes back to the forest. You’re not just a single tree trying to grow taller than the others. You're part of the network that keeps the whole forest alive. Your 'why' is your contribution to the ecosystem. Michelle: That’s the whole message. Success isn’t about arriving; it’s about leaving your workplace, your little patch of the forest, healthier than you found it. It’s about paying it forward, mentoring others, and sharing the unwritten rules so they don’t have to learn them the hard way. Mark: That’s a much more hopeful and, frankly, more sustainable way to think about a career. It’s not just about you. It’s about us. Which makes me wonder, for everyone listening right now… what's the one unwritten rule at your workplace that you wish someone had told you on day one? Michelle: That’s a great question. Think about it. That one piece of informal knowledge that would have saved you so much stress or confusion. Mark: Share your thoughts with us. We'd love to hear the 'air' you're all reading. It’s fascinating to see how these invisible rules shape all of our working lives. Michelle: This is Aibrary, signing off.

00:00/00:00