
Purple Cow
10 minTransform Your Business by Being Remarkable
Introduction
Narrator: Imagine driving through the French countryside. For the first few minutes, the rolling hills dotted with cows are picturesque, even magical. But after twenty minutes of seeing the same brown and white cows, the magic fades. They become mundane, invisible. Now, what if you suddenly saw a purple cow? You’d stop the car, stare in disbelief, and tell everyone you know. That single, remarkable cow would be the only thing worth talking about.
This simple image is the central puzzle explored in Seth Godin's groundbreaking book, Purple Cow: Transform Your Business by Being Remarkable. Godin argues that in a world cluttered with boring "brown cow" products and services, the old rules of marketing no longer apply. The only way to succeed is to create something truly remarkable—a Purple Cow that people can't help but notice and talk about.
The Age of Advertising is Over
Key Insight 1
Narrator: For decades, businesses operated on a simple formula Godin calls the "TV-Industrial Complex." A company would create a safe, ordinary product, buy a massive amount of television advertising to create demand, and then use the resulting profits to buy even more ads. This cycle built empires for brands like Tide, Revlon, and Coca-Cola. But that era is dead.
Godin explains that this model no longer works for a simple reason: consumers are too busy and overwhelmed to pay attention. The traditional "Ps" of marketing—Product, Pricing, Promotion, Positioning—are no longer enough. Being "very good" is the new boring, because it's the expected standard. As Godin illustrates with his story of the French cows, something that is initially interesting becomes invisible through repetition.
This is why the expensive, full-page ads in The Wall Street Journal often fail. In an informal experiment, Godin found that readers couldn't recall a single company that had run a full-page ad just moments after they had finished reading the section. The ads were well-produced and expensive, but they were invisible brown cows. In today's market, awareness isn't the point. As the struggling retailer Kmart proved, high awareness doesn't guarantee success. The old system of creating average products and shouting about them is broken.
The Product is the New Marketing
Key Insight 2
Narrator: If traditional advertising is dead, what replaces it? Godin’s answer is simple: the product itself. The new rule is to stop advertising and start innovating. Remarkable marketing is the art of building things worth noticing directly into your product or service. The marketing is no longer something you do after the product is made; it is the product.
A perfect example is the Dutch Boy paint can. For decades, paint came in a standard metal can that was difficult to carry, open, and pour from. Dutch Boy realized that people don't just buy paint; they buy the experience of painting a wall. So, they created a Purple Cow by redesigning the container. They introduced an all-plastic jug with a handle and a twist-off lid. It was a simple but revolutionary change that made the entire process of painting easier. The product itself became the marketing, and sales soared.
This represents a fundamental shift in thinking. Marketers are no longer just advertisers; they must now be designers. Their job is to influence the product from its inception to ensure it is remarkable enough to sell itself.
Target the Sneezers, Not the Masses
Key Insight 3
Narrator: The old marketing model aimed for the center of the market—the early and late majority. The new model, however, recognizes that the key to spreading an idea lies on the fringes. Godin urges businesses to focus on "sneezers," the innovators and early adopters who are most likely to try a new product and, if they love it, "sneeze" and spread the idea to their networks.
These sneezers often have what Godin calls "otaku," a Japanese term for a passion that's more than a hobby but less than an obsession. These are the people who will drive across town for the perfect donut or spend hours researching the best new gadget. They are the engine of word-of-mouth.
A classic case is the hot sauce market versus the mustard market. While far more people use mustard, the market is relatively stagnant. Few people have a mustard otaku. The hot sauce market, however, is a thriving business built almost entirely without advertising. It’s driven by "chili-heads"—a niche group with a powerful otaku—who actively seek out new, spicier, and more interesting sauces. They are the sneezers who have built an entire industry. The lesson is to find a market with an existing otaku and create a product so remarkable that this niche group can't resist talking about it.
The Biggest Obstacle is Fear
Key Insight 4
Narrator: If creating a Purple Cow is the clearest path to success, why doesn't everyone do it? Godin argues the reason is fear. Being remarkable is risky. It invites criticism and the possibility of failure. The opposite of "remarkable" isn't "bad"; it's "very good." And "very good" is safe, boring, and invisible.
In a crowded marketplace, fitting in is failing. Yet, most companies are so afraid of appearing ridiculous or offending someone that they sand down all the interesting edges of a product until it becomes a bland compromise. A perfect example is the hundreds of boring, interchangeable restaurants on a typical city block. The owners invested their life savings but were too scared to create something truly different, so they created something invisible.
Godin points to the Cadillac CTS as a company that overcame this fear. When the brand was tired and failing, they launched a car with a radical, controversial design. Car critics hated it, but the people who bought it loved it. The car was a Purple Cow. It was polarizing, it was talked about, and it revitalized the brand. The lesson is that playing it safe is the riskiest strategy of all.
The Magic Cycle of the Cow
Key Insight 5
Narrator: Creating a Purple Cow isn't a one-time event; it's a repeatable process. Godin outlines a "magic cycle" for sustained growth. First, a company must create a remarkable product that earns them the right to talk to their early customers again. This is getting permission.
Second, the company must work with the sneezers in that audience, giving them the tools and the story to spread the idea across the chasm to the mainstream market. A great example is Pearl Jam, who, after their initial breakthrough, stopped trying to make Top 40 hits. Instead, they focused on their core fans, releasing 72 live albums directly to the converted.
Third, once the idea is profitable, a different team should "milk the cow" for all it's worth, extending the product line and maximizing profits. This is what Stew Leonard Jr. did with his father's famous dairy store. The father, Stew Sr., built a Purple Cow with a petting zoo, animatronic characters, and radical customer service. The son milked that cow, turning it into a more conventional, but highly profitable, grocery store.
Finally, and most importantly, the company must reinvest those profits into creating the next Purple Cow. This is the step most companies miss. They become addicted to the profits from the first cow and are too afraid to risk it all again. But in a constantly changing world, the only way to ensure long-term growth is to have a process for creating new, remarkable things.
Conclusion
Narrator: The single most important takeaway from Purple Cow is that marketing is no longer a department; it is the act of inventing, designing, and building remarkability into the very fabric of a product. The era of creating average products for average people and relying on advertising to make up the difference is over. The future belongs to those who have the courage to be different.
The book's most challenging idea is that "safe is risky." It forces a confrontation with the deep-seated fear of standing out and being criticized. The real-world impact of this idea is a call to action: instead of asking how to make your advertising better, you must ask how to make your product better. So, what is the one "safe" assumption in your industry that you could challenge? What is the one edge you could explore that everyone else is too afraid to touch? That is where you will find your Purple Cow.