
New to Big
13 minHow Companies Can Create Like Startups
Introduction
Narrator: In 2012, at a global leadership meeting for General Electric, the author stood on stage and posed a simple, yet devastating, question to then-CEO Jeffrey Immelt: "How many fifty-million-dollar startups did GE launch last year?" The answer was zero. Immelt later called it the most important question ever asked at that conference. It exposed a deep, systemic paradox at the heart of modern business: how can a company with immense resources, talent, and market power be so incapable of creating something new? Why do corporate giants, optimized for scaling existing success, so often fail to discover the next big thing?
This fundamental challenge is the focus of the book New to Big: How Companies Can Create Like Startups by Bionic. It argues that large corporations are not failing due to a lack of ideas or money, but because their internal "operating system" is built exclusively for "Big to Bigger" growth—making existing products more efficient and profitable. This system is inherently at war with the chaotic, uncertain, and failure-ridden process of "New to Big" growth. The book provides a blueprint for installing a second, parallel system: a Growth OS designed to discover, validate, and scale new ventures with the speed and mindset of a startup.
The Corporate Immune System: Why Big Companies Can't Innovate
Key Insight 1
Narrator: The core problem identified in New to Big is that large organizations have an immune system that attacks and destroys new ideas. This system isn't malicious; it's the result of decades of optimization for a single purpose: executing and scaling existing business models. This is the "Big to Bigger" machine. It thrives on predictability, efficiency, risk mitigation, and clear ROI. Its processes, from annual budgeting cycles to performance reviews, are designed to stamp out variance and uncertainty.
However, creating a new business—a "New to Big" endeavor—requires the exact opposite. It demands embracing the unknown, experimenting with unproven ideas, accepting a high rate of failure, and focusing on learning over immediate profit. When a new idea enters the corporate body, the Big to Bigger machine treats it like a foreign pathogen. It gets bogged down by bureaucracy, starved of resources in annual budget fights, and ultimately rejected because it can't provide the predictable five-year financial projections that the system demands. The book states this plainly: "Corporate innovation is failing at a DNA level because the Big to Bigger machine has been engineered to be incompatible with New to Big. It is literally at war with growth."
From Market Size to Customer Pain: The TAP Revolution
Key Insight 2
Narrator: To break this cycle, companies must fundamentally shift how they look for opportunities. Traditionally, they use a "Total Addressable Market" (TAM) model, asking, "How big is the existing market, and how much share can we capture?" This inside-out approach keeps them trapped in existing categories, fighting competitors for incremental gains.
The book proposes a radical alternative: the "Total Addressable Problem" (TAP) model. This outside-in approach starts with a different question: "What is a massive, unmet customer problem that we can solve?" This reframes innovation away from products and toward people. For example, when mobile phones first emerged, their TAM was seen as small—just high-powered executives. But the TAP was the universal human problem of needing to communicate on the go, a vastly larger opportunity. Similarly, Uber didn't just target the taxi market (TAM); it addressed the broader problem of unreliable, inconvenient urban transportation (TAP).
This mindset shift is powerfully illustrated by a case study of TD Ameritrade. An internal team had an idea for a new product that received unanimous executive support. But instead of building it, they were tasked with validating the underlying customer problem. After five weeks of experiments, they discovered that the customers they targeted simply didn't feel the pain the solution was designed to solve. They invalidated the opportunity, saving the company millions. The CEO celebrated this "failure" as a victory, because it proved the value of focusing on the problem first.
The Ten Commandments of the Growth Leader
Key Insight 3
Narrator: A new system requires a new kind of leadership. The book outlines ten critical mindset shifts that transform traditional operators into creators. These aren't just suggestions; they are the behavioral software for the Growth OS. Three of the most crucial are:
- Embrace Productive Failure: In the Big to Bigger world, failure is a career risk. In the New to Big world, it's the primary source of learning. The book points to innovations like WD-40, which stands for "Water Displacement, 40th formula," and Bubble Wrap, a failed attempt at textured wallpaper. Leaders must create an environment where small, fast, cheap failures are celebrated as progress. 2. No Success Theater: Corporate culture often encourages "success theater," where teams use vanity metrics to paint a rosy picture of a failing project to protect their budget and reputation. Growth leaders must demand brutal honesty. This was demonstrated when the CEO of Tyco publicly promoted an employee on the spot after she stood before the leadership board and recommended they kill her project because her team had proven it wouldn't work. This single act sent a powerful message: the truth is more valuable than the appearance of success. 3. Lead with Lead Bullets, Not Silver Bullets: There is no single magic solution for growth. It requires sustained effort and a barrage of small, continuous improvements. Ben Horowitz, while at Netscape, faced a competitor in Microsoft that was five times faster. His engineering counterpart told him, "There is no silver bullet... we are going to have to use a lot of lead bullets." They won by relentlessly making hundreds of small fixes.
The Growth OS in Action: From Discovery to Validation
Key Insight 4
Narrator: The Growth OS operates in two main phases. First is Discovery, where teams hunt for Opportunity Areas (OAs) by looking at the world through the lens of customer problems and enabling technologies. They map these on a "Discovery Grid" to find white space where a significant problem exists but no good solution does.
Once a promising OA is identified, it enters Validation. This is where the book adapts entrepreneurial methodologies like Lean Startup for the enterprise. A small, dedicated team of "cofounders" is formed to test the idea through three seed stages. * Seed 1: Problem Validation. The team confirms the customer problem is real, painful, and felt by a specific group. * Seed 2: Solution Validation. They build low-fidelity prototypes to see if their proposed solution actually solves the problem in a way customers love. * Seed 3: Business Model Validation. They test if there is a repeatable and scalable way to make money from the solution.
A nonprofit, the Children's Cancer Association (CCA), used this process to create a program for teen patients. They initially hypothesized teens wanted classes and workshops, but after experiments failed, they brought the teens into a design workshop. They discovered the teens' real problem wasn't a lack of activities; it was a need to connect with peers who understood their experience. The solution wasn't a program CCA designed for them, but a forum they could design together.
Investing Like a Venture Capitalist, Inside the Enterprise
Key Insight 5
Narrator: For this system to work, it needs a different funding mechanism. The book introduces the Growth Board, which acts as an internal venture capital firm. It's composed of senior leaders, including the CEO, who meet frequently to make small, staged investments in OA teams. Instead of a massive annual budget, teams receive a small amount of seed funding to get through Validation. To get more funding, they must return to the Growth Board with evidence—not a business plan, but real data from real experiments.
This model was born when the CEO of GE Oil & Gas, Lorenzo Simonelli, was frustrated with a $700 million R&D budget full of "zombie projects." The author sketched the Growth Board model on a tablecloth, and Simonelli immediately implemented it. By forcing teams to prove their ideas with evidence, they killed bad ideas quickly, reallocated capital to promising ones, and ultimately reduced the time and cost of introducing new products by over 70%.
It's All About the People: Finding and Protecting Your Hidden Entrepreneurs
Key Insight 6
Narrator: Ultimately, the Growth OS is powered by people. Large companies are full of "entrepreneurs in hiding"—employees with the curiosity, resilience, and drive to build something new. However, the corporate environment often forces them to suppress these traits. The final, critical step is to create a talent system that finds, empowers, and protects these individuals.
This requires creating a "safe to try" environment. Participants in the Growth OS must know that their careers won't be penalized if their project fails. Their performance must be judged on learning and team progress, not individual success or failure. The book details the case of "overworked cofounders" who were still reporting to their old managers, creating conflicting priorities and anxiety about their careers. The solution was to create clear protocols, ensure their new work was understood and valued, and have their Executive Sponsor manage their development, thus providing the organizational "air cover" needed for them to truly explore.
Conclusion
Narrator: The single most important takeaway from New to Big is that sustainable growth is not a project; it's a system. True innovation within a large company cannot be outsourced to a lone department or achieved through occasional "hackathons." It requires the installation of a permanent, parallel Growth OS that runs alongside the core business, with its own people, processes, and funding model, all under the direct ownership of the CEO.
The book leaves leaders with a stark choice, best captured by a study of professional soccer players in penalty shootouts. When a player's kick determined whether their team would win, they scored 92% of the time. But when their kick was to avoid a loss, their success rate plummeted to 62%. For too long, large corporations have been playing not to lose—protecting their legacy, avoiding risk, and managing for the downside. The ultimate challenge of New to Big is a call to go on offense. Will you continue to manage the present, or will you build the capability to create the future?