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Making Great Relationships

10 min

Simple Practices for Solving Conflicts, Building Cooperation, and Fostering Love

Introduction

Narrator: An elder, known for their profound happiness and wisdom, is asked a simple question: "How have you done it?" The elder replies with a story. They explain that two wolves are in a constant battle within their heart. One is a wolf of hate—filled with anger, resentment, and fear. The other is a wolf of love—brimming with kindness, empathy, and compassion. The person asks, "Which wolf wins?" The elder answers simply, "The one I feed." This ancient parable sits at the core of psychologist Rick Hanson's book, Making Great Relationships. Hanson argues that the quality of our connections with others is not a matter of luck or circumstance, but a direct result of which inner wolf we choose to nourish, moment by moment, day by day. The book serves as a practical manual for how to do just that.

The Foundation of All Relationships is Self-Friendship

Key Insight 1

Narrator: Before one can build healthy connections with others, Rick Hanson argues that a person must first build a strong, supportive relationship with themselves. The book's entire journey begins not by looking outward, but by turning inward to "Befriend Yourself." This is not an act of selfishness but of fundamental self-preservation and stability. Without a solid inner foundation, people often seek validation, worth, and safety from others, leading to dependent, anxious, and ultimately unsatisfying relationships.

Hanson breaks this process down into several key practices. The first is to "Be Loyal to Yourself," which means treating oneself with the same encouragement, support, and respect one would offer a dear friend. It involves standing up for your own needs and refusing to abandon yourself in the face of criticism or failure. Another core practice is to "Let Be, Let Go, Let In." This is a three-part method for managing the mind: "letting be" involves accepting thoughts and feelings without judgment; "letting go" means releasing the negative and harmful ones; and "letting in" is about actively absorbing and internalizing positive experiences to strengthen neural pathways for happiness and resilience. By cultivating self-compassion, respecting one's own needs, and learning to forgive oneself, a person builds an inner refuge of calm strength. This internal stability becomes the secure base from which all healthy and authentic relationships can grow.

The Bridge to Others is Built with Empathy

Key Insight 2

Narrator: Once a foundation of self-friendship is established, Hanson explains how to extend that warmth and understanding outward. This is the process of "Warming the Heart" toward others, which is centered on the conscious decision to feed the wolf of love in our interactions. The cornerstone of this practice is empathy, which Hanson describes not as a vague feeling but as a trainable skill he calls "seeing the person behind the eyes."

This practice encourages looking past someone's surface-level actions or words—which may be frustrating or hurtful—to recognize the living, breathing person within. It involves asking what they might be feeling, thinking, or intending. Hanson points out that our brains are wired for this, with specific regions dedicated to sensing the inner world of others. By consciously engaging this capacity, we can connect with their deeper, often positive, desires. For example, a partner's nagging about chores might stem from a deeper desire for a peaceful, orderly home. A colleague's curt email might be driven by their own stress and a desire to be efficient, not a personal attack. By learning to see the good in others and have compassion for their hidden struggles, we shift from a reactive, defensive posture to one of connection and understanding, effectively building a bridge of empathy that can span even the most difficult divides.

Navigating Conflict Requires Both Peace and Assertiveness

Key Insight 3

Narrator: Conflict is an unavoidable part of any meaningful relationship. Hanson's approach to navigating it is a powerful duality, combining the principles from "Be at Peace with Others" and "Stand Up for Yourself." He argues that true effectiveness in conflict comes from mastering both internal peace and external assertiveness.

The first half of this equation is to "take it less personally." Hanson uses the metaphor of people being like logs floating down a river, set in motion by countless causes and conditions we cannot see. Their behavior is often more about their own history, fears, and triggers than it is about us. Internalizing this helps to "get out of the war in your head," a mental battle fueled by assumptions and negative scripts. By detaching from a personalized sense of injury, one can assess the situation more clearly and calmly.

However, this inner peace is not passivity. It is the stable ground from which one can effectively "stand up for yourself." This is not about aggression but about finding your footing, knowing your values, and communicating your boundaries clearly. Hanson emphasizes using anger constructively—listening to its message about a boundary being crossed, but not letting it "drive the bus." This balanced approach allows a person to remain centered and respectful while also being firm and clear, telling the truth, playing fair, and refusing to be bullied. It is the combination of inner calm and clear boundaries that transforms conflict from a destructive battle into an opportunity for greater understanding and a stronger relationship.

Wise Speech is the Engine of Connection

Key Insight 4

Narrator: According to Hanson, our words have the power to build or destroy relationships. In the section "Speak Wisely," he provides a comprehensive toolkit for communication that fosters connection and resolves conflict. He introduces the six principles of "wise speech," drawn from Buddhist teachings: words should be well-intended, true, beneficial, timely, not harsh, and, if possible, wanted by the other person. These principles serve as a guide for all interactions.

Several practices stand out as particularly transformative. One is to "Admit Fault and Move On." Taking direct, simple responsibility for one's part in a problem, without excuses, immediately breaks the cycle of blame and defensiveness. It signals to the other person that the goal is resolution, not winning. Another crucial skill is to "Say What You Want." Many relationship frustrations stem from unspoken expectations. Hanson encourages being clear and direct about needs and desires, which gives the other person a fair chance to meet them.

Perhaps the most advanced skill is to "Talk about Talking." When a conversation becomes heated or stuck, this practice involves pausing the discussion about the topic and shifting to a discussion about the process. One might say, "I notice we keep interrupting each other. Can we agree to let each person finish their thought?" This meta-communication lowers the emotional temperature and allows both parties to collaboratively fix the communication breakdown before returning to the issue at hand. These tools transform communication from a potential minefield into the very engine that drives understanding and intimacy.

True Fulfillment Comes from Expanding Love to the World

Key Insight 5

Narrator: In the final part of the book, "Love the World," Hanson makes a profound and expansive move. He argues that the skills developed for making great personal relationships are the exact same skills needed to heal our communities and our planet. The journey that begins with befriending the self does not end with close family and friends; its natural conclusion is a sense of connection and responsibility to all of humanity and the Earth itself.

Practices like empathy, compassion, and seeing the good in others are not limited to our inner circle. They can be applied to people we disagree with politically, to global crises, and to our relationship with the environment. Hanson frames actions like "voting" and "cherishing the Earth" not merely as civic or environmental duties, but as relational acts. Voting becomes an expression of our care for the well-being of others in our society. Cherishing the Earth becomes tending to our most fundamental relationship of all. This final insight reframes personal development as a vital contribution to the collective good. By cultivating a heart that can "love what's real" and "take heart" in the face of challenges, we learn that the ultimate expression of a well-lived life is to extend the circle of love and care as widely as possible.

Conclusion

Narrator: The single most important takeaway from Making Great Relationships is that connection is a practice, not a possession. Relationships are not static things we find, but living systems we build through conscious, repeated choices. Every day, in every interaction, we are faced with the choice the elder described: to feed the wolf of love or the wolf of hate. Rick Hanson’s work provides a clear, actionable, and deeply compassionate guide for learning how to consistently nourish the wolf of love, starting with the relationship we have with ourselves.

The book's most challenging and powerful idea is its relentless focus on personal responsibility—the call to always "take care of your side of the street." It is far easier to point to the faults of others, but Hanson gently and firmly returns the focus to what we can control: our own thoughts, our own words, and our own actions. The ultimate question the book leaves us with is not how we can change others, but how we can change ourselves to create the love and connection we seek. So, which wolf will you feed today?

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