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The Scandal of Mercy

12 min

The Heart of Christ for Sinners and Sufferers

Golden Hook & Introduction

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Daniel: What if the thing you fear most about God—His disappointment, His anger, His impatience—is a complete misunderstanding? What if His most natural, instinctive reaction to your failure isn't wrath, but a deep, yearning compassion? That’s the provocative claim we’re exploring today. Sophia: That is a bold way to start, Daniel. And it cuts right to the heart of a book that has been a quiet phenomenon. We're talking about Dane Ortlund's Gentle and Lowly: The Heart of Christ for Sinners and Sufferers. Daniel: Exactly. It became this massive bestseller, especially in Christian circles, right after its 2020 release. And you can see why. Ortlund, who's a pastor, wasn't trying to write some dense academic work. He was drawing on old Puritan writers, people like Thomas Goodwin and John Bunyan, to answer a very modern ache. Sophia: What kind of ache? Daniel: The feeling that we've exhausted God's patience. That we're one mistake away from being on the outs with him. Ortlund wanted to show that Christ's heart is actually the safest place for sinners and sufferers to be. Sophia: A safe place for sinners. That alone feels counter-intuitive. It’s a message that clearly resonated, given how widely acclaimed the book is. But it’s also stirred up some debate, which I’m sure we’ll get into. Daniel: Oh, absolutely. Because it challenges our most basic, and often most flawed, assumptions about who God really is.

The Counter-Intuitive Heart of Christ

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Daniel: The entire book really hinges on one single verse. It's in the Gospel of Matthew, chapter 11, where Jesus gives this open invitation to the weary and burdened. And in the middle of it, he says something he says nowhere else in the Bible. He describes his own heart. He says, "I am gentle and lowly in heart." Sophia: That’s it? That’s the verse? Daniel: That’s the one. And Ortlund argues this is Jesus's one, explicit self-disclosure of his core identity. Not powerful, not sovereign, not holy—though he is all those things. He chooses "gentle and lowly." Sophia: Okay, but what does "heart" even mean in this context? We use it to mean emotion, but I get the sense it's deeper than that. Daniel: It is. Biblically, the heart isn't just the seat of emotion; it's the center of your entire being. It's your mission control. It's what's most natural and instinctive to you. Ortlund uses this beautiful analogy. He says, imagine a wife trying to describe her husband to someone. She could list his job, his height, his habits. But that's just knowing about him. Sophia: Right, that’s just data. Daniel: Exactly. But if she were to describe his heart for her—the knowing glance across a crowded room, the years of inside jokes, the feeling of safety in his embrace—that's a different kind of knowledge. It’s deeper, more personal. Ortlund’s point is that many of us know a lot about Christ, but we don't know his heart for us. We don't know his most instinctive reaction when he sees us, flaws and all. Sophia: And his most instinctive reaction is... gentleness? That's a tough sell for a lot of people. I think our default image of God is more like a cosmic principal, clipboard in hand, just waiting to catch us messing up. Daniel: That's what Ortlund calls our "law-ish hearts." We project our own transactional, performance-based nature onto God. We assume he's like us: impatient, easily frustrated, keeping a tally of wrongs. Sophia: That makes sense. But to play devil's advocate, some critics of the book have pointed out that this focus on Christ's "deepest heart" can be a bit confusing. Is Ortlund suggesting Christ has a 'nice' heart that's separate from his 'stern' heart that judges sin? It seems to create a division. Daniel: That's a fair critique, and it highlights the pastoral, devotional nature of the book over a systematic one. I don't think Ortlund is saying Christ has a split personality. Rather, he's arguing that when Jesus himself chose to summarize his own nature, he chose these specific words. He's telling us what is most primary, most foundational to his being. It's not that his holiness or justice are less true, but that his gentleness is the very texture of his being, the way he relates to those who come to him. He is not a tame lion, but he is a gentle one. Sophia: So it’s less about a division and more about a definition. This is who he is at his core, especially in his posture toward the broken. Daniel: Precisely. He’s not hiding his frustration behind a gentle smile. The gentleness is the real him. And that changes everything.

Mercy as 'Natural Work,' Wrath as 'Strange Work'

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Sophia: Okay, so if his heart is fundamentally gentle, what do we do with all the stories of his anger? I mean, Jesus flipping tables in the temple doesn't exactly scream 'gentle and lowly.' And what about God's wrath in the Old Testament? You can't just ignore that. Daniel: You can't. And Ortlund doesn't. Instead, he offers this fascinating framework, drawing from the Old Testament itself. The key text here is from the book of Lamentations, written after Jerusalem was destroyed—a clear act of God's judgment. Amidst all that devastation, the author writes, "he does not afflict from his heart." Sophia: Wait, what does that even mean? He does afflict, but not from his heart? Daniel: It means that while God is sovereign over suffering and judgment, it's not what he delights in. It's not his first impulse. Ortlund, leaning on theologians like Thomas Goodwin, makes a distinction between God's "natural" work and his "strange" work. Sophia: Natural versus strange. Okay, break that down. Daniel: His natural work, what flows most freely from his heart, is mercy, compassion, kindness, and restoration. He does this, as another prophet says, "with all my heart and all my soul." His strange work, or his "alien act," is judgment and punishment. It's something he does, because he is just, but it's done with a kind of divine reluctance. It's not his preference. Sophia: Wow. That reframing is huge. The idea that God's anger isn't his default setting, but a reluctant, necessary response... it's like a parent who has to discipline a child they love. It hurts them to do it. Daniel: That's a perfect analogy. And you see this heart in action throughout the Gospels. Think of the story of Jesus and the leper. In that culture, a leper was the ultimate outcast—socially and religiously unclean. To touch one was to become unclean yourself. The leper comes to Jesus and says, "Lord, if you will, you can make me clean." He doesn't doubt Jesus's power, but his willingness. Sophia: He’s basically asking, "I know you can, but do you actually want to help someone like me?" Daniel: And what does Jesus do? He doesn't just speak a word from a distance. The text says he was "moved with compassion," reached out his hand, and touched him. He broke every social and religious rule to connect with this man's suffering. He moved toward the mess, not away from it. That, Ortlund argues, is the heart of Christ in action. His compassion is his natural, immediate response. Sophia: So the table-flipping in the temple... how does that fit in? Daniel: Ortlund would say that anger was fueled by his gentle heart. He was angry because the house of prayer, a place meant for all nations to connect with God, had been turned into a marketplace that exploited the poor and excluded the marginalized. His anger was a defense of the lowly. His indignation rose in direct proportion to his compassion for those being wronged. Sophia: That makes so much sense. His anger isn't the opposite of his gentleness; it's the protector of it. It's what happens when gentleness is violated. Daniel: Exactly. It's all one heart. A heart that, as the prophet Hosea says, "recoils" within him at the thought of destroying his people. His compassion grows "warm and tender." That's the natural work.

Living FROM Christ's Heart, Not FOR It

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Daniel: And this understanding of God's heart has a massive psychological effect on how we live. Ortlund argues that most of us, even if we believe in grace, live with what he calls "law-ish hearts." Sophia: A "law-ish" heart. I think I know what that feels like. It’s the performance trap, right? The sense that you have to earn your keep, that love and acceptance are conditional on your behavior. Daniel: Precisely. And he tells this incredibly poignant story to illustrate it. Imagine a twelve-year-old boy who lives in a wonderful, loving home. He has never known anything but affection and security from his parents. But one day, a strange anxiety takes root in his heart. He starts to worry that he doesn't truly belong. Sophia: Oh, I can see where this is going. Daniel: So one week, his parents find him in his room with a piece of paper, trying to draw up a new birth certificate for himself, to prove he's really their son. The next week, he spends all his free time scrubbing the kitchen floor until it shines, trying to earn his place through service. The week after, he starts mimicking his father's walk and way of talking, trying to become worthy through imitation. Sophia: That's heartbreaking. Because he's already their son. All that effort is completely unnecessary. Daniel: It's totally unnecessary. And it's what so many of us do in our faith. We've been adopted into God's family, given the "birth certificate" of salvation through Christ. But we still spend our lives trying to scrub the floors of our lives clean enough, trying to imitate Christ perfectly, all in an effort to earn a love that has already been lavished upon us. We're living for Christ's heart, trying to win it over. Sophia: Instead of living from it. Resting in the fact that it's already ours. That’s the hustle culture of our day applied to faith. It's exhausting. Daniel: It is. The gospel isn't just the gateway to the Christian life; Ortlund insists it's the pathway too. We don't just start with grace and then switch to performance. We live every day from that same place of free, unmerited acceptance. The Apostle Paul puts it so personally in Galatians: "the Son of God, who loved me and gave himself for me." It’s a settled reality. Sophia: So the book’s answer isn't 'try harder to be good,' but something more like 'rest harder in the fact that you're already loved'? Daniel: That's the core of it. To let the reality of his gentle and lowly heart calm our anxious, law-ish hearts. To understand that his affection for us is unflappable. It doesn't dip when we fail or rise when we succeed. It's constant. Our worst moments, our most shameful sins, do not threaten our place in his heart. Sophia: That’s a truth you could spend a lifetime trying to actually believe, deep down. Daniel: And that, I think, is why the book resonated so deeply. It gives people permission to stop striving and start resting in the one thing that will never change: the gentle and lowly heart of Christ.

Synthesis & Takeaways

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Daniel: Ultimately, Ortlund's message is a radical re-wiring of our spiritual instincts. We come into the world expecting a God who keeps score, whose love is a finite resource we can deplete. We think our sin makes us repulsive to him. Sophia: But the book argues the opposite. It paints a picture of a God whose mercy is, as Ortlund says, a "fountain," not a "cistern." And that our neediness, our brokenness, is the very thing that draws his heart out to us. Daniel: Exactly. The whole point of history, according to a verse he highlights in Ephesians, is for God to "show the immeasurable riches of his grace in kindness toward us in Christ Jesus." Our failures, our sins, our suffering—they aren't obstacles to that plan. They are the very canvas on which he paints the masterpiece of his mercy. Sophia: It leaves you with a question, doesn't it? What would actually change in my day-to-day life if I truly believed my worst moments didn't push God away, but actually drew His compassion closer? Daniel: It’s a profound shift. It moves you from fear to freedom. From striving to security. And we'd love to hear from our listeners. What's your default image of God's heart? Does this idea of a 'gentle and lowly' Christ resonate with you, or does it feel incomplete? Let us know.

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