Aibrary Logo
Podcast thumbnail

Do Bigger Things

9 min

Introduction

Narrator: Imagine a bridge connecting two cities in two different countries. On one side, in Laredo, Texas, COVID-19 vaccines are plentiful. On the other, in Nuevo Laredo, Mexico, they are dangerously scarce. As surplus doses in Texas near their expiration date, a local health official, Dr. Victor Treviño, refuses to let them go to waste. He doesn't just see a logistical problem; he sees a human crisis that ignores borders. So, he orchestrates an incredible solution: buses transport people from Mexico to the middle of the international bridge, where medical staff administer vaccines inside the vehicles before they turn around. This wasn't a government program; it was a rapidly assembled system of people, resources, and a shared goal.

This act of creative problem-solving is a perfect illustration of the central argument in Do Bigger Things by Dan McClure and Jennifer Wilde. The book argues that the most significant challenges of our time—from public health crises to industry disruption—aren't solved by a single brilliant invention, but by building and mobilizing entire ecosystems.

The Innovation Is the Ecosystem

Key Insight 1

Narrator: The authors contend that true, scalable innovation rarely comes from a single product or service. Instead, it emerges from creating a complete, self-sustaining system around an idea. The most powerful innovators don't just invent a better mousetrap; they build the cheese factory, the distribution network, and the customer education program all at once.

A profound example of this is the Aravind Eye Care System in India. The problem wasn't a lack of surgical techniques to cure cataract blindness; it was that millions of people in rural India couldn't access or afford the care. Dr. Govindappa Venkataswamy didn't just open another hospital. He built an ecosystem. He was inspired by the efficiency of McDonald's and applied its principles to healthcare. Nurses were trained to handle most pre- and post-operative tasks, freeing up doctors to perform an astonishing number of surgeries per hour. To solve the problem of expensive supplies, Aravind started its own manufacturing facility to produce high-quality, low-cost intraocular lenses. They established outreach camps to bring patients from remote villages. The system is designed so that paying patients subsidize the cost for those who cannot afford it, making the entire model financially sustainable. Aravind didn't just offer eye surgery; it built a holistic solution that addressed training, supply chains, accessibility, and affordability. The innovation wasn't the surgery; it was the entire ecosystem that made the surgery possible for millions.

Ecosystems Run on Five Sources of Power

Key Insight 2

Narrator: McClure and Wilde identify five distinct forces that give ecosystems their transformative power. To illustrate them, they point to the rise of Airbnb.

First is Lots of Building Blocks. Innovators can assemble solutions from a vast array of existing resources—people, technologies, and assets. Airbnb didn't build hotels; it tapped into the world's largest supply of underutilized real estate: spare rooms.

Second is Built-in Motivations. A successful ecosystem provides compelling value to all participants. For Airbnb, hosts earn income, travelers get unique and affordable lodging, and local businesses benefit from increased tourism. Everyone has a reason to participate.

Third is Rule-Breaking. Ecosystems can bypass the constraints of established industries. Airbnb didn't have to deal with the massive capital investment and regulations of the hotel industry. It created a new set of rules for a new game.

Fourth is Magical Synergies. When the parts of an ecosystem connect, they create value that is greater than the sum of its parts. An Airbnb stay doesn't just provide a room; it often creates a connection between a traveler and a local, offering an authentic experience that a hotel cannot replicate.

Finally, there is Adaptive Flexibility. Ecosystems are not rigid machines; they can evolve. Airbnb can operate in a dense city or a remote village, adapting its model to local conditions without a massive corporate overhaul. These five powers combined explain how a company that owns no rooms became the world's largest lodging provider.

The Rise of the Innovation Choreographer

Key Insight 3

Narrator: If ecosystems are the stage, then someone must choreograph the performance. The authors introduce a critical new role: the Innovation Choreographer. This is not a traditional project manager who follows a rigid plan. A choreographer is a visionary who sees the big picture, builds bridges between disconnected groups, and strategically breaks rules to bring a new future into existence.

Dr. Victor Treviño, who orchestrated the vaccine program on the Laredo-Nuevo Laredo bridge, is a perfect example. He saw the whole system: the surplus vaccines, the people in need, the political boundaries, and the logistical hurdles. He didn't just manage a task; he choreographed a solution. He brought together government officials, medical professionals, bus drivers, and citizens from two countries, aligning their disparate motivations toward a single, urgent goal. Choreographers are generalists who thrive in complexity. They possess what the authors call big-picture thinking, cross-cutting bridge-building, and adaptive problem-solving. They are the human engine of ecosystem innovation.

Build the Future in Thin Slices

Key Insight 4

Narrator: The book argues that you cannot build a complex ecosystem with a traditional, rigid project plan. The real world is too messy and unpredictable. Instead, innovators should use an iterative approach called "thin slices." A thin slice is a small, working version of the future ecosystem that delivers a complete, end-to-end outcome. It’s not a pilot of one component; it’s a test of the whole system on a small scale.

The authors tell the story of a team pioneering online car sales. They had a grand vision for a fully digital purchasing experience, but the backend systems weren't ready. Instead of waiting, they created a thin slice. They launched the website for a limited selection of cars. When an order came in, the project director would physically print the order sheet and run it across the building to the team who could enter it into the old system. This "analog" step allowed them to prove the end-to-end concept worked. They delivered a car to a customer who bought it online. That was the thin slice. By planning a journey of these thin slices, innovators can learn, adapt, and build momentum, managing risk while making tangible progress toward their ambitious goal.

Conclusion

Narrator: The single most important takeaway from Do Bigger Things is that transformative innovation is a shift in perspective—from perfecting a single object to orchestrating a complete, living system. The world's most intractable problems and disruptive opportunities are not waiting for a lone genius with a silver-bullet invention. They are waiting for choreographers who can assemble the people, organizations, and technologies needed to create a new reality.

The book leaves us with a challenging but empowering thought: in a world of unprecedented connectivity, the building blocks for creating massive change are all around us. The only thing holding us back is not a lack of resources, but a failure to see how they can be connected. The critical question, then, is not "What can I build?" but "What ecosystem can I bring to life?"

00:00/00:00